Customer Service Agent - Growth, Education & Perks

Qualfon; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A customer service company in Mexico City is looking for a Customer Service Agent responsible for assisting customers via calls and chats. Candidates should have a high school diploma, be at least 18 years old, and possess advanced English skills. Previous customer service experience is preferred. Competitive pay and benefits are offered, including career growth opportunities and wellness programs.

Servicios

Career Path Program

Medical, dental, vision and 401(K)

Employee discounts

Wellness programs

Formación

• Eighteen (18) years of age or older on or before the hire date.
• Six months prior customer service experience, preferably in a call center.
• Must live in Mexico City.

Responsabilidades

• Respond to incoming customer calls and chats for assistance regarding their accounts.
• Adhere to required policies and procedures.

Conocimientos

Advanced English (speaking) C1 or C2

Customer service experience

Ability to operate multiple computer programs

Creative problem solver

Educación

High School Diploma or equivalent

Descripción del empleo

A customer service company in Mexico City is looking for a Customer Service Agent responsible for assisting customers via calls and chats. Candidates should have a high school diploma, be at least 18 years old, and possess advanced English skills. Previous customer service experience is preferred. Competitive pay and benefits are offered, including career growth opportunities and wellness programs.