Customer Enablement & Adoption Lead

SewerAI; Estados Unidos; Híbrido; MXN 1,427,000; Jornada completa

Descripción de la vacante

A leading wastewater technology firm is looking for a Customer Enablement Manager to enhance customer onboarding and training programs. This role involves delivering training, managing enablement initiatives, and collaborating cross-functionally with teams to ensure effective education delivery. Candidates should possess 3–5 years of experience in similar roles, strong presentation skills, and a proactive approach to customer success. The position supports hybrid work models and offers competitive compensation and benefits.

Servicios

Medical benefits

Unlimited PTO

Budget for professional development

Formación

• 3–5 years of experience in customer enablement, customer success, onboarding, training, or a related SaaS role.
• Ability to independently deliver customer training and onboarding programs.
• Experience creating and maintaining structured training materials and documentation.

Responsabilidades

• Deliver live customer training sessions and onboarding workshops.
• Manage onboarding activities and ensure training milestones are met.
• Track enablement metrics and recommend improvements.

Conocimientos

Customer enablement

Training delivery

Presentation skills

Project execution

Cross-functional collaboration

Descripción del empleo

A leading wastewater technology firm is looking for a Customer Enablement Manager to enhance customer onboarding and training programs. This role involves delivering training, managing enablement initiatives, and collaborating cross-functionally with teams to ensure effective education delivery. Candidates should possess 3–5 years of experience in similar roles, strong presentation skills, and a proactive approach to customer success. The position supports hybrid work models and offers competitive compensation and benefits.