Customer Account Specialist: Growth & Onsite

C.H. Robinson; Monterrey; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A logistics company in Monterrey is seeking a Customer Account Specialist. This role involves managing customer accounts, resolving issues, and collaborating with teams to drive efficiency. The ideal candidate should have a High School Diploma or GED, customer engagement experience, and proficiency in Microsoft Office. The company values collaboration and offers competitive benefits including medical insurance and a Wealth Accumulation Plan.

Servicios

Life and medical insurance

Wealth Accumulation Plan (Plan de Pensiones)

Employee Stock Purchase Plan

Formación

• Experience managing customer accounts and ensuring satisfaction.
• Strong communication skills for engaging with diverse clientele.
• Ability to work collaboratively in a fast-paced environment.

Responsabilidades

• Manage day-to-day account activities and resolve customer issues.
• Collaborate with internal teams to streamline processes.
• Contribute to account growth by identifying improvement opportunities.

Conocimientos

Customer Engagement Experience

Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

Attention to detail

Problem solving

Educación

High School Diploma or GED

Descripción del empleo

A logistics company in Monterrey is seeking a Customer Account Specialist. This role involves managing customer accounts, resolving issues, and collaborating with teams to drive efficiency. The ideal candidate should have a High School Diploma or GED, customer engagement experience, and proficiency in Microsoft Office. The company values collaboration and offers competitive benefits including medical insurance and a Wealth Accumulation Plan.