Consultor Técnico Rumiantes Leche

Trouw Nutrition; Monterrey; Presencial; MXN 549,000 - 825,000; Jornada completa

Descripción de la vacante

A global leader in animal nutrition is seeking a Technical Sales Advisor located in Monterrey, Nuevo León. The role supports sales through technical expertise, manages client relationships, and provides training to sales professionals. Applicants should possess strong technical skills in the animal farming industry and have experience in optimizing sales processes. This position offers opportunities for professional development and is part of a diverse, equal opportunity company.

Formación

• Ability to provide routine technical support to customers.
• Experience in developing, monitoring, and updating standard operating procedures.
• Strong communication skills for knowledge sharing and training.

Responsabilidades

• Supports marketing and sales activities with technical expertise.
• Interprets field data and documents customer requirements.
• Manages communication programs and provides technical training.

Descripción del empleo

Job Description

Supports marketing-, sales- and client activities through specialized technical or scientific knowledge/product applications from conceptual stages, through pre‑sales, sales, trials and training and serves as a lead in solving technical problems and in discussions with customers.

The Technical Sales Advisor role is located within the Sales department of an OpCo. The role of the highest level Technical Sales Advisor may be located within the Sales department of a cluster or division. The Technical Sales Advisor reports to the (technical) Sales Manager. The Sales Representative/(Key) Account Manager and the Technical Sales Advisor work in a ‘tandem approach’ to reach the highest Sales possible, whereby the Technical Sales Advisor supports the Sales representative/Key Account Manager in (highly) complex and technical processes. The Technical Sales Advisor supports the sales process and identifies areas for increasing our sales, while the Sales Representative/Key Account Manager acts as the commercial expert, opening doors and closing deals.

Key accountabilities

Technical Support

Routine technical support of customers, including direct farm contact and the commercial animal farming industry. Acts as technical resource to sales professionals and customers. Interprets field data and provides feedback concerning housing, transport, equipment, nutrition and related matters. Documents customer requirements and provides technical guidance related to sales strategy and proposals.

Value Selling

Asks questions which uncover implied needs, and which develop those needs. Builds value for the customer by investigating to uncover explicit needs and develop those needs. Demonstrates the company’s capability by explaining how the company’s products and services match a customer’s explicit needs (Benefit Statements). Supports the feasibility of standard, customised, partnership alternatives of new approaches for offered products and services, viewing its optimisation and improvement.

Knowledge sharing

Introduces new solutions and concepts to the customer. Manages a programme of communication to the animal breeding industry through in‑house publications and press articles; prepares technical presentations and demonstrates how a product meets client needs. Contributes to sales meetings by providing deeper understanding of solutions’ workings or applications, as well as of product limitations and non‑traditional product usage. Facilitates training for internal sales professionals and on‑site technical training for customers.

Process optimisation

Develops, monitors and updates written standard operating procedures and process control strategies. Supports other organisation functions, such as engineering, manufacturing or quality control, to identify user and/or design problems.

Tools

Coordinates, executes, maintains and/or improves various administrative sales processes and systems, in line with the applicable way of working to ensure an efficient and effective sales administration compliant with policies and regulations. Records the outcome of a sales call and plans future actions which move the sale towards a successful conclusion – including additional investigation (needs identification) where necessary.

Management information

Provides insights to management on request, or on own initiative, regarding quantitative and qualitative developments within his/her area of sales/expertise, based on reporting guidelines, and ensures all information is appropriately stored and updated, so that management and/or relevant stakeholders are able to make (timely) decisions and determine or adjust sales decisions and strategy.

Internal networking

Responsible for maintaining and building own product and technical knowledge in relevant product categories by taking local & global technical trainings and by collaborating with the sales team, product development and Global Innovation. Based on input from Marketing and Pricing measures, prepares and quotes customers, in order to advise customers appropriately and to conclude the sale of product.

Projects

May participate in various sales and customer service related projects in his/her area and contributes to project results.

Our organisation

Trouw Nutrition is the global leader in innovative feed specialties, premixes and nutritional services for the animal nutrition industry. Trouw Nutrition provides species‑specific nutritional solutions consisting of feed concepts, products and nutritional know‑how. The unique combination of products, models and services Trouw Nutrition offers boosts productivity and supports animal health through all life stages, contributing to our customers’ peace of mind. Trouw Nutrition’s nutrition solutions have met the need of farmers and home‑mixers, feed producers, integrators and distributors. Trouw Nutrition has locations in 25 countries and around 5000 employees. Our mission is Feeding the Future.

Equal Opportunity Employer

Trouw Nutrition is an equal opportunity employer; applicants are considered for all roles without regard to race, colour, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Trouw Nutrition is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.