Cloud Resiliency Engineer( Bilingual)

Concentrix - CA; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading global service provider is seeking a Cloud Resiliency Engineer to enhance cloud environments' reliability and recoverability. The role requires over 5 years of hands-on Azure experience and a solid background in disaster recovery processes. Candidates should have strong communication skills and be prepared to design Major Incident Response Plans. This remote job offers the opportunity to work with advanced technologies to improve operational resilience.

Formación

• Minimum 5+ years of hands-on experience in cloud technologies, specifically Azure.
• Solid understanding of disaster recovery and business continuity processes.
• Ability to document and communicate effectively to technical and executive stakeholders.

Responsabilidades

• Support customers in improving cloud reliability and recoverability.
• Assess and design Major Incident Response Plans (MIRPs).
• Deliver actionable recommendations to enhance cloud infrastructure resilience.

Conocimientos

Disaster recovery design in Microsoft Azure

High availability design

Cloud-native resiliency patterns

Incident response coordination

Technical consulting

Excellent communication skills

Educación

Microsoft Certified: Azure Solutions Architect Expert

ITIL Foundation Certification

Microsoft Certified: Azure Administrator Associate

Descripción del empleo

Job Title: Cloud Resiliency Engineer (Bilingual)

We’re Concentrix, the intelligent transformation partner. With unique data, deep industry expertise, and advanced technology, we power the best brands and help companies become refreshingly simple to work, interact, and transact. We shape new game‑changing careers in over 70 countries and attract the best talent.

Our Technical Products and Services team drives transformation, data, and technology services. We combine world‑class digital engineering and human behavior insights to unlock value through tech‑powered, intelligence‑fueled experiences. You’ll be surrounded by the best in the world, providing market‑leading technology and insights to modernize and simplify the customer experience.

Join us on a journey toward greater opportunities and brighter futures.

We are looking for a Cloud Resiliency Engineer who will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect combines deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs).

This role requires the ability to assess both cloud infrastructure and resiliency processes end‑to‑end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer’s ability to withstand and recover from disruptions.

Required Qualifications

• Minimum 5+ years of hands‑on experience in the following areas:
• Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.
• Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services.
• Familiarity with cloud‑native resiliency patterns and site reliability engineering (SRE) methods.
• Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
• Experience in business continuity planning, incident response coordination, and process maturity assessments.
• Excellent communication and documentation skills for technical and executive stakeholders.
• Background in technical consulting or assessment‑based delivery engagements.

Certifications (will need to get certified within 2–3 months of joining if missing any of the following)

• Microsoft Certified: Azure Solutions Architect Expert
• ITIL Foundation Certification
• Microsoft Certified: Azure Administrator Associate

#WAH #WFH #LI-Remote

#ConcentrixCatalyst

Location: MEX Work‑at‑Home

Language Requirements: (not specified)

Time Type: (not specified)

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