Bilingual Regional Client Services & Events Coordinator

Balfour; Mérida; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading client services firm seeks a Client Services Specialist in Mérida, Mexico. This bilingual (English/Spanish) role involves managing client relationships, ensuring satisfaction throughout the event process, and requires strong communication and organizational skills. Ideal candidates will hold a college degree or equivalent experience and possess prior sales, marketing, or customer service experience. Travel may be necessary. A collaborative and proactive approach in a seasonal business is essential.

Formación

• Experience in sales, marketing or customer service.
• Ability to travel within the U.S. including overnight trips.
• Excellent organizational skills with strong attention to detail.

Responsabilidades

• Own the client relationships and manage successful outcomes.
• Handle all details of events, including planning and rebooking.
• Communicate with clients pre- and post-event to ensure satisfaction.

Conocimientos

Bilingual English/Spanish

Excellent communication skills

Organizational skills

Critical thinking

Customer service experience

Educación

BS or BA degree

Descripción del empleo

A leading client services firm seeks a Client Services Specialist in Mérida, Mexico. This bilingual (English/Spanish) role involves managing client relationships, ensuring satisfaction throughout the event process, and requires strong communication and organizational skills. Ideal candidates will hold a college degree or equivalent experience and possess prior sales, marketing, or customer service experience. Travel may be necessary. A collaborative and proactive approach in a seasonal business is essential.