Bilingual Patient Coordinator & Field Sales Exec

Dentakay Dental Clinic; Tijuana; Presencial; MXN 535,000 - 715,000; Jornada completa

Descripción de la vacante

A dental clinic in Tijuana is seeking a Clinic Field Sales & Patient Coordinator to serve as the primary contact for patients. Responsibilities include managing patient logistics, handling inquiries, and liaising with the Istanbul headquarters. The ideal candidate will have experience in patient coordination and customer service, along with strong communication skills. Fluency in Spanish and English is required. This is an excellent opportunity to grow in a vibrant team environment.

Formación

• Proven experience in patient coordination, customer service, hospitality, or a medical/clinic environment.
• Strong communication and interpersonal skills.
• Ability to manage logistics such as hotel bookings and transportation.
• Experience with upselling or explaining treatment options is preferred.
• Strong organizational and multitasking skills.

Responsabilidades

• Serve as the primary contact between patients and healthcare providers.
• Respond promptly to patient inquiries and complaints.
• Manage patient logistics, including bookings and travel arrangements.
• Act as the liaison with the Istanbul headquarters.
• Perform treatment-related upsells inside the clinic.

Conocimientos

Patient coordination experience

Customer service

Strong communication skills

Fluency in Spanish

Fluency in English

Attention to detail

Organizational skills

Multitasking skills

Descripción del empleo

A dental clinic in Tijuana is seeking a Clinic Field Sales & Patient Coordinator to serve as the primary contact for patients. Responsibilities include managing patient logistics, handling inquiries, and liaising with the Istanbul headquarters. The ideal candidate will have experience in patient coordination and customer service, along with strong communication skills. Fluency in Spanish and English is required. This is an excellent opportunity to grow in a vibrant team environment.