Bilingual Customer Support Specialist - Remote (EN/ES)

Hos247 Llc; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A customer support company is looking for a full-time virtual Customer Support contractor based in Mexico. The role requires fluency in English and Spanish, and at least 1 year of experience in customer support or sales. The ideal candidate will assist English-speaking and Spanish-speaking customers in the USA and Canada from a remote location. Familiarity with Zendesk Support is a plus. This position offers room for growth within the organization.

Formación

• Must be fluent in both English and Spanish.
• At least 1 year of experience in customer support or sales roles.
• Familiarity with tech tools and ability to pass a background check.

Responsabilidades

• Support English-speaking and Spanish-speaking customers.
• Assist customers in USA and Canada.

Conocimientos

Fluent in English

Fluent in Spanish

Customer Service

Herramientas

Zendesk Support

Descripción del empleo

A customer support company is looking for a full-time virtual Customer Support contractor based in Mexico. The role requires fluency in English and Spanish, and at least 1 year of experience in customer support or sales. The ideal candidate will assist English-speaking and Spanish-speaking customers in the USA and Canada from a remote location. Familiarity with Zendesk Support is a plus. This position offers room for growth within the organization.