Bilingual Customer Support Specialist (ENG + SPA) Remote

HOS247 LLC; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A customer support company is looking for a full-time virtual Customer Support contractor based in Mexico. The role requires fluency in English and Spanish, and at least 1 year of experience in customer support or sales. The ideal candidate will assist English-speaking and Spanish-speaking customers in the USA and Canada from a remote location. Familiarity with Zendesk Support is a plus. This position offers room for growth within the organization.

Formación

• Must be fluent in both English and Spanish.
• At least 1 year of experience in customer support or sales roles.
• Familiarity with tech tools and ability to pass a background check.

Responsabilidades

• Support English-speaking and Spanish-speaking customers.
• Assist customers in USA and Canada.

Conocimientos

Fluent in English

Fluent in Spanish

Customer Service

Herramientas

Zendesk Support

Descripción del empleo

This is a full-time virtual (work-from-home) Customer Support contractor position in Mexico. You will be working withEnglish-speaking and Spanish-speaking customers in the USA and Canada.Were looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly.

Qualifications

You must be fluent in both English and Spanish tech-savvy and have at least 1 year of experience in customer support or sales roles serving English-speaking cusotmers. Familiarity with Zendesk Supportis a plus. The previousresidence in the US is a big plus. Must be able to pass a background check.

Remote Work

Yes

Employment Type

Full-time

Key Skills

• Design Engineering
• Baan
• Customer Service
• Fund Management
• ABAP
• Elevator

Experience

years

Vacancy

1