Bilingual Customer Service Advisor – Merida

Concentrix - CA; Mérida; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading customer service company in Mérida is seeking Customer Service Agents - Bilingual (English/Spanish) to provide top-notch support through various channels. Candidates should possess a high school diploma, excellent communication skills, and at least 6 months of experience in call center services. This full-time role offers competitive pay and opportunities for career advancement in a dynamic environment. Join us in making a positive impact in people's lives through compassionate interactions.

Servicios

Career development opportunities

Competitive salary

Monthly performance incentives

Inclusive workplace

Formación

• 6 months minimum of experience in call center customer service is preferred.
• Strong computer navigation skills and PC knowledge.
• Ability to communicate effectively, both in writing and verbally.

Responsabilidades

• Interface with customers via inbound and outbound calls.
• Provide customer service support and resolution of routine problems.
• Actively listen and troubleshoot to enhance the customer experience.

Conocimientos

Customer service orientation

Intermediate - Advanced English level

Attention to detail

Multitasking

Effective communication

Educación

High School diploma or equivalent

Descripción del empleo

A leading customer service company in Mérida is seeking Customer Service Agents - Bilingual (English/Spanish) to provide top-notch support through various channels. Candidates should possess a high school diploma, excellent communication skills, and at least 6 months of experience in call center services. This full-time role offers competitive pay and opportunities for career advancement in a dynamic environment. Join us in making a positive impact in people's lives through compassionate interactions.