Bilingual Collections Agent — Bonuses, Benefits, Growth

Human Quality.; Monterrey; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A logistics company in Monterrey is seeking a full-time Collections Agent. The ideal candidate is bilingual in English and Spanish, has strong communication skills, and at least 2 years of experience in collections or accounts receivable. Responsibilities include making outbound calls, resolving billing issues, and improving payment solutions. The position offers a salary of $20,000 MXN per month plus benefits including private medical insurance.

Servicios

Life insurance

Meal vouchers

Performance-based bonuses

Above-law benefits

Private medical insurance

Grocery vouchers

Formación

• At least 2 years of experience in accounts receivable, debt solutions, or payment solutions.
• Enthusiastic, persistent, and confident personality.
• Ability to handle customer relations effectively.

Responsabilidades

• Review assigned accounts for collection efforts.
• Make professional outbound calls to collect payments.
• Resolve customer billing issues and reduce account delinquency.

Conocimientos

Bilingual English/Spanish

Proficiency with computers

Excellent organizational skills

Strong communication skills

Problem-solving abilities

Detail-oriented

Ability to multi-task

Educación

Bachelor's degree in business administration, accounting, or related field

Herramientas

McLeod software

Descripción del empleo

A logistics company in Monterrey is seeking a full-time Collections Agent. The ideal candidate is bilingual in English and Spanish, has strong communication skills, and at least 2 years of experience in collections or accounts receivable. Responsibilities include making outbound calls, resolving billing issues, and improving payment solutions. The position offers a salary of $20,000 MXN per month plus benefits including private medical insurance.