Bilingual Clinical Support Specialist – Diabetes Tech

Insulet; Región Centro; Presencial; MXN 367,000 - 551,000; Jornada completa

Descripción de la vacante

A leading healthcare technology company is looking for a Clinical Product Specialist Level 1, Bilingual, to provide customer education and support for the Omnipod product line. Candidates must have a clinical background, be bilingual in English and Spanish, and possess 2-3 years of clinical experience. This role requires proactive interaction with customers and a strong knowledge of diabetes management. Position is onsite in Jalisco, Mexico.

Formación

• 2-3 years of experience working in a clinical setting with patients.
• Experience with insulin pumps and continuous glucose monitoring systems is plus.
• Proficiency with computers required.

Responsabilidades

• Provide clinically focused customer education and support via phone.
• Assist customers in onboarding and troubleshooting.
• Document all customer interactions in CRM system.

Conocimientos

Bilingual (English and Spanish)

Strong interpersonal communication

Clinical knowledge

Experience with diabetes data management

Educación

Bachelor's degree in a clinical field

Herramientas

Microsoft Suite

Salesforce

Descripción del empleo

A leading healthcare technology company is looking for a Clinical Product Specialist Level 1, Bilingual, to provide customer education and support for the Omnipod product line. Candidates must have a clinical background, be bilingual in English and Spanish, and possess 2-3 years of clinical experience. This role requires proactive interaction with customers and a strong knowledge of diabetes management. Position is onsite in Jalisco, Mexico.