Bilingual Call Center Rep — Part-Time Onsite (Aguascalientes)

Nissan Motors; Aguascalientes; Presencial; MXN 200,000 - 400,000; A tiempo parcial

Descripción de la vacante

A global automotive company is seeking a Bilingual Call Center Representative in Aguascalientes. This role involves handling inbound customer inquiries and providing support regarding loan and lease accounts. Candidates should possess a high school diploma, fluent English, and excellent customer service skills. The position offers opportunities for career growth and a comprehensive benefits package. Join the team and contribute to innovative solutions in the automotive industry.

Servicios

Career growth opportunities

Comprehensive benefits package

Tuition reimbursement programs

Formación

• Fluent English is mandatory.
• Knowledge of excellent customer service techniques required.
• Must be able to perform work onsite in Aguascalientes.

Responsabilidades

• Handle inbound phone calls from customers regarding inquiries.
• Identify account status and resolve complaints effectively.
• Maintain quality standards on all phone calls.
• Utilize tools to resolve customer concerns proactively.
• Follow adherence guidelines to achieve minimum targets.

Conocimientos

Excellent Customer Service Techniques

Fluent English

MS Office Intermediate

Active Listening

Customer Focus

Good Grammar

Communication Skills

Educación

High school diploma

Descripción del empleo

A global automotive company is seeking a Bilingual Call Center Representative in Aguascalientes. This role involves handling inbound customer inquiries and providing support regarding loan and lease accounts. Candidates should possess a high school diploma, fluent English, and excellent customer service skills. The position offers opportunities for career growth and a comprehensive benefits package. Join the team and contribute to innovative solutions in the automotive industry.