Banamex Analista Administrativo Apertura de Cuentas Bancarias

PowerToFly; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A financial services company is looking for an Ops Support Specialist 3 to provide operations support. This entry-level role involves tasks such as maintaining records, managing accounts, and being a liaison between teams. The ideal candidate requires at least one year of relevant experience, strong data analysis skills, and proficiency in Excel. This position offers a full-time schedule with the potential for growth within the company.

Formación

• 1 year of relevant experience in operations support.
• Proficient in computer and typing skills.
• Ability to quickly adapt to new technology.

Responsabilidades

• Document processes and follow established procedures.
• Identify process gaps and offer solutions.
• Support inventory management needs.

Conocimientos

Data analysis

High-volume data capture

Intermediate Excel

Clear communication

Team collaboration

Educación

High School diploma or equivalent

Descripción del empleo

The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities

• Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
• Identify process gaps requiring escalation, offering potential solutions
• Assist with inventory management and workflow needs as dictated through risk priority and service level
• Support a range of products and services
• Analyze problems and formulate solutions through research and investigation
• Navigate, test and execute moderately complex databases, spreadsheets, and systems
• Ensure accurate and timely account handling
• Assist in activities that help reduce organizational impact and/or loss
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 1 year of relevant experience
• Proficient computer and typing skills
• Ability to adapt to new technology quickly and seamlessly
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work with others to complete assigned tasks

Education

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Funciones

• Captura de información en sistema de clientes del Área Pyme/BEI
• Llenado de formatos administrativos para la alta de cuenta de cheques pyme/BEI
• Seguimiento con ejecutivos de sucursal, sobre el estatus de documentación de clientes Pyme/BEI
• Análisis de datos (revisar si los documentos se encuentran actualizados y coinciden entre sí)
• Validación y Recepción de solicitudes para apertura de cuentas y mantenimientos de clientes del segmento de Bei y Pyme

Requisitos

• Experiencia en captura de volúmenes altos de información
• Excel intermedio
• Análisis de detalles
• Experiencia en análisis de datos
• Experiencia en atención a clientes internos

Zona de trabajo

• Tecno Parque/ Azcapotzalco
• Disponibilidad para rolar horarios de 9 a 6 pm y de 10:30 am a 7:30 pm

Job Family Group

Operations - Core

Job Family

Operations Support

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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