B2B Call & Appointment Specialist (English/Spanish) - LATAM

Valatam; Ciudad de México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A bilingual talent connection firm is seeking a B2B Call & Appointment Specialist responsible for cold-calling and appointment setting. Ideal candidates should be fluent in English and Spanish, with a minimum of one year of experience in outbound sales. The position offers an hourly rate and commission for successful meetings booked. Join a dynamic team in Ciudad de México!

Servicios

Hourly rate equivalent to USD $870/month

Uncapped performance commissions

Annual pay increments

Monthly medical insurance stipend

Birthday / Anniversary bonuses

Unlimited online fitness classes

Formación

• 1+ years of cold-calling and outbound appointment setting experience.
• Quiet home office with stable internet (≥ 10 Mbps down / 2 Mbps up).

Responsabilidades

• Add a minimum of 50 vetted leads per week to CRM.
• Make 60+ dials/day and 30+ multi-channel touch points/day.
• Achieve 10+ positive prospect interactions/week.
• Conduct outbound cold calls and book 20 appointments per month.
• Maintain accurate records in HubSpot CRM.

Conocimientos

Fluent English (C1/C2)

Fluent Spanish

Cold-calling experience

B2B sales experience

Excellent communication skills

Problem-solving skills

Herramientas

HubSpot CRM

Prospecting tools

Descripción del empleo

About Valatam

We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people.

About the Role

This B2B Call & Appointment Specialist role is ideal for motivated, results-driven professionals focused on high-volume prospecting and proven outbound sales and cold-calling experience, who thrive in fast-paced, target-driven environments.

Key Responsibilities

• Add a minimum of 50 vetted leads per week to CRM/outreach tools, with complete and accurate information.
• Make 60+ dials/day and 30+ multi-channel touch points/day (calls, emails, LinkedIn).
• Achieve 10+ positive prospect interactions/week.
• Conduct outbound cold calls, handle objections, and follow up via phone, email, and LinkedIn to book a minimum of 20 appointments per month.
• Maintain accurate and up-to-date records in HubSpot CRM, tracking all calls, notes, and follow-ups.
• Other associated duties.

Qualifications

• Fluent English (C1/C2) and Spanish.
• 1+ years of cold-calling and outbound appointment setting experience.
• B2B sales experience (preferred)
• Proficiency with CRM (Hubspot) and prospecting tools.
• Excellent communication and problem-solving skills.
• Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection.

Our Core Values at Work

We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You’ll thrive here if these values resonate with you.

What We Offer

• Hourly rate equivalent to USD $870/month (full-time position)
• Uncapped performance commissions: $20 for every qualified meeting booked within the target range, and $50 for each additional meeting booked beyond the target.
• Annual pay increments and additional performance bonuses.
• Holidays + PTO
• Monthly medical insurance stipend (after induction)
• Birthday / Anniversary bonuses + Gym / Wellness allowance
• Unlimited online fitness classes + company events & Christmas celebrations.

More information about the payment structure will be discussed further in the process.

IMPORTANT

We would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments. This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities.

If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.