Associate Payroll Analyst

TeleTech Holdings, Inc.; Ciudad de México; Presencial; MXN 350.000 - 520.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation package

Performance bonus

Tuition reimbursement

Paid time off

Descripción de la vacante

A global services company in Mexico City is seeking an experienced Associate Payroll Analyst to manage payroll processes, ensuring compliance with local tax laws and effective communication with various stakeholders. The role requires a Bachelor's degree in Finance or Accounting and 4-6 years of payroll experience. Candidates should possess strong Excel skills and a focus on confidentiality. This position offers career development opportunities and a competitive compensation package.

Formación

• 4-6 years of experience in Payroll.
• High level of integrity and confidentiality.
• Organized and tidy working style.
• Clear English communication, both written and verbal.
• Discretion and high level of judgment in payroll processing.

Responsabilidades

• Perform semi-monthly payroll calculations.
• Manage voluntary and non-voluntary terminations.
• Prepare and validate tax payments.
• Support audits for Local Payroll Tax.
• Support audit activities and monthly CFDI reprocess tasks.

Conocimientos

Payroll knowledge

Tax laws understanding

Communication skills

Excel proficiency

English skills

Educación

Bachelor’s degree in Finance or Accounting

Herramientas

Excel

Descripción del empleo

Associate Payroll Analyst

Your potential has a place here with TTEC’s award-winning employment experience. As an Associate Payroll Analyst working onadded site in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll Do

This position is to performance the payroll activities, such as: Semi-monthly payroll calculation - upload/enter the payroll inputs reported through ticketing tool –, voluntary and non-voluntary terminations, Local Payroll Tax of Mexico and Annual Local Payroll Tax Mex City, Admin Fonacot Request and payment process, Benefits Process: Grocery and Restaurant coupons monthly requests, follow up and resolution of any kind of discrepancies on these benefits, Validation and resolution of Payroll inquiries through a ticketing tool. Support on CFDI Monthly reprocess

Payroll task – Terminations, Vacations, Deliver and Review Employees self-servicepling, so, you will be part of the payroll process in Mexicoquela and also you will learn payroll of another country

During a Typical Day, You’ll

• Follow payroll calendar with the detail activities taking care of the vendor cut off dates to define the core activities of each day (Payroll process, Termination process, Local Payroll Tax payment, Validations, Timekeeping sign off…)
• Review Tickets requests to Payroll through ticketing tool to provide solution in the next 2 days
• According with BRZ payroll calendar, you will work in Vacations, Terminations Requests and Payroll System EE’s access.
• Termination Process – According with HR request, run the calculations, validate results and request the payments following the practices in place
• Taxes – Prepare payments, validate taxable basis according with the review performed into the payroll, provide the templates to the Tax Dept.
• Delivery documents required by Government Institutions
• Support Audit to Local Payroll Tax at Mex City

What You Bring to the Role

• Bachelor’s degree related to administrative areas (Finance – Accounting)
• Knowledge and background in payroll, taxes, pay practices in the Country.
• 4 - 6 years of experience in Payroll
• English skills
• Excel Middle – Advance level
• Able to respect and ensure strict confidentiality of employee and payroll data. High level of integrity and judgment
• Organized, Clean & Tidy working style.
• Great people skills to deal with a diverse population

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/ for more information

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On forskellige of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed المرور to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure every employee feels valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength camis because it enables us to view things from different perspectives and for each individual to bring value to the table in their own unique way.