Associate Consultant

Infosys; Ciudad de México; Presencial; MXN 550,000 - 750,000; Jornada completa

Descripción de la vacante

A technology consulting firm seeks an experienced Application Support Specialist to provide L2 support for Treasury and Payments systems in Mexico City. The ideal candidate should have a strong background in international payment standards and excellent analytical skills. Responsibilities include incident resolution and collaboration to maintain platform stability. Competitive compensation and opportunities for professional growth are provided.

Formación

• Experience with Treasury, Cash & Liquidity Management systems.
• Understanding of international payment systems and standards.
• Familiarity with payment and statement formats like MT940, MT942.

Responsabilidades

• Provide L2 support for Treasury applications.
• Diagnose and resolve incidents related to payments.
• Collaborate with teams to ensure platform stability.

Conocimientos

Analytical skills

Problem-solving abilities

Effective communication

Herramientas

Monitoring and ticketing tools

Descripción del empleo

Job Description

Application Support Specialist – Treasury & Payments Systems (L2)

Role Summary

We are looking for a professional with strong expertise in Treasury, Cash & Liquidity Management systems and international payment standards to provide Level 2 (L2) support for critical applications. The ideal candidate will have in-depth knowledge of global payment systems and financial messaging formats, ensuring operational continuity and efficient incident resolution.

Key Responsibilities

• Provide L2 support for Treasury, Cash & Liquidity Management applications.
• Diagnose and resolve incidents related to international payment systems.
• Collaborate with internal teams and vendors to ensure platform stability and availability.
• Analyze and manage issues related to payment and statement formats (MT940, MT942, MT101, PAIN).
• Document solutions and contribute to continuous process improvement.
• Ensure compliance with standards such as SWIFT, EBICS, and SEPA.

Requirements

• Technical Knowledge:
  • Experience with Treasury, Cash & Liquidity Management systems.
  • Understanding of international payment systems and standards (SWIFT, EBICS, SEPA).
  • Familiarity with payment and statement formats: MT940, MT942, MT101, PAIN.
• Skills:
  • Strong analytical and problem-solving abilities.
  • Effective communication with technical and business teams.
• N/A Nice to Have:
  • Previous experience in L2 support within financial environments.
  • Knowledge of monitoring and ticketing tools.

Core Competencies

• Attention to detail and accuracy.
• Ability to work collaboratively in global environments.
• Capability to handle critical situations under pressure.

EEO/About Us

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Country

Mexico

State / Region / Province

Mexico

Work Location

Mexico City

Interest Group

Infy Mexico

Domain

Services, Software Engineering

Skillset

Technology|SAP Functional|SAP Finance

Company

Infosys Mexico

Role Designation

2014BASCON Associate Consultant