Assistant Manager Major Investigations LAM

HSBC; Ciudad de México; Presencial; MXN 904,000 - 1,267,000; Jornada completa

Descripción de la vacante

A global banking institution seeks to hire a dedicated individual for their Major Investigations team in Mexico City. The role involves improving financial crime mitigation processes, engaging with diverse stakeholders, and ensuring compliance with regulatory standards. An ideal candidate demonstrates excellent organizational and analytical skills, effective communication, and the ability to work under pressure. HSBC offers a culture that values diversity and fosters professional development within an inclusive environment.

Formación

• Experience in FCC Operations and/or Fraud, Investigations would be desirable.
• Read English texts is desirable, although not strictly essential.
• A self-motivated person who has the ability to work effectively both individually and as part of a team.

Responsabilidades

• Own the Group policy and FIM’s related to Major Investigations.
• Ensure Major Investigations integrates with operations teams and internal investigative bodies.
• Work with other functions within HSBC to ensure consistent investigative techniques.
• Align with support functions to ensure appropriate investigative support.
• Identify root causes from thorough Investigations and report for remediation.
• Engage with Legal, HR, Audit, and Compliance teams to support investigations.

Conocimientos

Excellent organization and analysis skills

Strong communication skills

Decision-making skills

Adaptability and flexibility

Self-motivated

Herramientas

Microsoft operating system

Descripción del empleo

Role purpose

The jobholder would work in the Major Investigations dedicated to mitigating financial crime damages.

The appointee will:

• Ensure global processes are followed for the gathering and preservation of evidence according to applicable legal, regulatory or law enforcement rules of custody and disclosure;
• Ensure consistent processes are followed to rapidly identify and escape the highest risk Financial Crime cases for senior management awareness and if required action. Cases escalated in this manner are reviewed by senior management and adequate resources are allocated to them.

Main activities

• To own the Group policy and FIM’s related to Major Investigations.
• Ensure Major Investigations integrates with operations teams and other internal investigative bodies within HSBC to ensure that appropriate cases are passed to Major Investigations at the earliest opportunity.
• Work with other investigative functions within HSBC to ensure investigative resource/techniques and intelligence is consistent throughout the bank.
• Align with support functions to ensure that Investigative support functions.
• From thorough Investigations, identify root causes and ensure these are reported to Lines of Business for remediation
• Customers / Stakeholders
• Engage with Legal, HR, Audit, Compliance and all other teams involved with Investigations.
• Where appropriate ensure there is sufficient support for relevant GIIG cases.
• Assist the business to minimize the risks of internal fraud loss and risk.
• Assist the business to minimize the risk of regulatory action through robust Fraud, AML, Sanctions and AB&C investigations.
• Foster positive and professional working relationships within FC

Requirements

• Excellent organization and analysis skills
• Enthusiasm and a positive attitude of "it is possible"
• Efficient and effective decision-making skills
• Working knowledge of Microsoft operating system
• Adaptability, flexibility and resilience
• Knowledge of bank search systems and general aspects of bank processes
• Strong communication skills - oral and written -, interpersonal and customer service
• A self-motivated person who has the ability to work effectively individually and as part of a team
• Able to work accurately and remain calm and controlled, under pressure, while performing all role functions
• Experience in FCC Operations and/or Fraud, Investigations, would be desirable
• Read English texts is desirable, although not strictly essential

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. We consider all applications based on merit and suitability to the role.