Appointment setter

Intugo; Hermosillo; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading administrative solutions provider in Hermosillo seeks a Bilingual Sales Representative to support a law firm specializing in immigration services. The role involves assisting clients by phone, promoting legal services, and scheduling appointments. Candidates must be native Spanish speakers with conversational English, possess a positive attitude, and demonstrate excellent customer service skills. This position offers a competitive salary, commissions, and opportunities for professional growth.

Servicios

Competitive salary with a fixed base and commissions

Monthly support in grocery vouchers

Two days off per week

Paid leave

Initial training to familiarize yourself with operations

Opportunity for professional growth and development

Formación

• Native Spanish speaker with conversational English.
• Call center and sales experience is a plus, but not required.
• Results-oriented with excellent customer service skills.

Responsabilidades

• Assist and guide clients by phone, identifying their needs.
• Answer questions and resolve concerns to increase client confidence.
• Apply sales techniques to promote services and schedule appointments.
• Maintain strong and lasting relationships with clients.
• Effectively manage complaints to ensure ongoing customer satisfaction.

Conocimientos

Positive attitude

Customer service skills

Sales techniques

Team-oriented

Conversational English

Descripción del empleo

Bilingual Sales Representative

At Intugo, we collaborate with international companies, providing administrative solutions so they can operate efficiently in Mexico, generating quality employment in our community. We are currently looking for talented individuals with a positive attitude to join the team of a company in the service sector as a Telephone Customer Service / Sales Representative.

This position is for a law firm specializing in immigration services that helps people in the United States regularize their immigration status, supporting them in legal processes to obtain work permits, visas, permanent residence, and more. The sales team focuses on scheduling appointments to initiate these processes and conducting consultations with potential new clients.

Profile

• Positive attitude and team-oriented.
• Native Spanish speaker with conversational English.
• Call center and sales experience is a plus, but not required.
• Results-oriented with excellent customer service skills.

Responsibilities

• Assist and guide clients by phone, identifying their needs and providing clear information about the firm's legal services.
• Answer questions and resolve concerns with specific answers to increase client confidence and satisfaction.
• Apply sales techniques to promote services and schedule appointments with the law firm.
• Maintain strong and lasting relationships with clients, offering personalized and empathetic service.
• Effectively manage complaints to ensure ongoing customer satisfaction.

Benefits

• Competitive salary with a fixed base and commissions.
• Monthly support in grocery vouchers.
• Two days off per week.
• Paid leave.
• Initial training to familiarize yourself with operations.
• Opportunity for professional growth and development.