Admin Analyst

Sanhua International Europe S.L.; Saltillo; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading HVAC&R manufacturer in Mexico seeks an Admin Analyst to manage accommodations and services for expatriates. The role involves overseeing housing-related services, ensuring compliance with company and local regulations, and acting as the main contact for foreign employees. Ideal candidates hold a Bachelor's degree and have at least three years of experience in similar roles, with strong problem-solving and customer service skills. This position offers the chance to contribute to a global company that prioritizes employee satisfaction.

Formación

• Minimum of 3 years experience in similar positions.
• Ability to lead and motivate a team under changing conditions.

Responsabilidades

• Supervise management of accommodation and related services for foreign personnel.
• Coordinate and monitor service delivery across business units.
• Oversee payments and reimbursements related to housing.
• Act as main contact point for foreign employees.
• Maintain updated records of accommodation and service providers.
• Coordinate maintenance and repairs for company-leased properties.
• Prepare regular reports on housing status and service expenses.

Conocimientos

Advanced / Fluent English

Problem-solving mindset

Customer service orientation

Educación

Bachelor's Degree in Human Resources, Business Administration, Psychology

Descripción del empleo

SANHUA

Sanhua is a leading HVAC&R manufacturer of controls and components with a global footprint and 31 years of experience. Our co‑operation with the largest companies in the Automotive, Appliance and HVAC&R industry makes Sanhua a leading worldwide OEM supplier providing the highest quality components at the most competitive price.

Sanhua Industrial Park, located in Ramos Arizpe Mexico, is the manufacturing hub for all Business Units in Mexico and has achieved significant growth over the past 11+ years. Collectively we have close to 3000 employees.

Description

We are actively looking for an Admin Analyst who will be in charge to ensure the efficient management and coordination of housing, services, and administrative support for foreign personnel, providing timely assistance and maintaining compliance with company policies, contractual obligations, and local regulations. The role aims to guarantee a smooth and positive experience for expatriate employees while optimizing costs and service quality.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Psychology.
• Advanced / Fluent English language level.
• Experience of at least 3 years in similar positions.

ACTIVITIES

• Supervise and ensure the proper management of accommodation (houses and rental apartments) and related services (water, electricity, gas, and internet) for foreign personnel.
• Coordinate and monitor service delivery to users across different business units, ensuring timely and effective support.
• Oversee payments and reimbursements related to housing and utility services, ensuring accuracy and compliance with internal policies.
• Act as the main contact point for foreign employees, providing guidance and assistance in daily living matters (housing, transport, documentation, etc.).
• Maintain updated records of accommodation, service providers, and occupancy status.
• Coordinate maintenance and repairs for company‑leased properties, ensuring service quality and cost efficiency.
• Collaborate with suppliers and landlords to ensure service continuity and compliance with company standards.
• Prepare regular reports on housing status, service expenses, and improvement opportunities.

Additional Requirements

• Strong sense of urgency and problem‑solving mindset.
• Positive attitude and customer service orientation.
• Flexibility to adjust schedules and priorities according to business needs.
• Ability to lead and motivate a team under changing or demanding situations.