Qualifications
- Completed Bachelor’s degree.
- 5+ Years of general experience.
- Solid understanding of Distribution and/or Fulfillment processes, ideally in fast-paced industrial, logistics or production environment.
- English conversational skills.
- Lean manufacturing expertise.
- Bachelor’s degree preferably in Operations, Engineering or Logistics.
Amazon opened its virtual doors and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
Key job responsibilities
Main responsibilities
- As firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing.
- You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators.
- You will set up action plans and execute them to drive current performance to benchmark rates.
- In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction.
- Contribute to audit initiatives and support results-driven action planning.
- Contribute to deployment of Process Standard implementations and upgrades within the delivery station partnering with station management and several stakeholders.
- Support development and continuous piloting of process improvements and ongoing benchmarking initiatives.
- Ensure station management is understanding benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boosts.
- During peak time, you will have the responsibility for the day-to-day management of a Delivery Station, providing leadership to Operations Supervisors, Operations Assistants and Delivery Service Providers, managing external agency relationships and performance.
This role will be based in the delivery station.
You are willing to work in non-traditional shift patterns which include nights.
Cuauhtémoc, MEX
Amazon Mexico
Expertise and Skills
- Expertise in Lean Management, Six Sigma and other OE tools.
- Data analysis skills and familiarity with supporting tools such as Minitab, JMP, MS Excel, MS Access.
- High level of written, verbal and interpersonal skills.
- Proven analysis and problem-solving skills.
- You feel responsible for the quality of your work whilst striving for steady excellence and optimization.