Account Manager - Ecommerce - Mexico

Kids2; Ciudad de México; Híbrido; MXN 900,000 - 1,261,000; Jornada completa

Descripción de la vacante

A forward-thinking company in Mexico City is seeking an experienced Account Manager to oversee Ecommerce accounts, including Amazon and Mercado Libre. The successful candidate will drive sales results, manage budget alignment, and lead cross-functional teams. This role requires strong negotiation skills and the ability to build relationships with customers while achieving profitable sales. You will also be responsible for developing strategic growth plans and maximizing sales through effective collaboration and analytics.

Servicios

Competitive pay

Flexible hours

Generous benefits

Team member activities

Company-wide recognition

Formación

• Minimum of 3 years selling consumer products.
• Experience with Amazon and Mercado Libre.
• Ability to develop relationships with management accounts.

Responsabilidades

• Achieving profitable sales and share growth.
• Lead the business results for Ecommerce accounts.
• Develop long-term strategic growth plans.

Conocimientos

Negotiation

Strategic mindset

Analytical skills

Relationship management

Problem solving

Educación

Bachelor's degree in Sales, Business Administration, or Marketing

Herramientas

Amazon customer portal

Mercado Libre customer portal

PowerPoint

Excel

Word

Descripción del empleo

At Kids2, we’re really good at what we do. And when we’re great at our jobs, we help parents be great at their jobs.

Parenting is demanding, and that’s where we come in. We want to reimagine how brands can make it easier for early stage parents – not by just selling them products, but by providing holistic solutions that transcend borders, categories and aisles.

No matter our title or department, at Kids2, our job is to create more tiny wins for parents, so they can create bright futures for their little ones. That’s a big task!

We’re serious about what we do, AND we love to have fun. Our team is hardworking, entrepreneurial, and passionate about helping families create millions, if not billions of tiny wins.

SUMMARY

The Account Manager role is responsible for Ecommerce Accounts “Mercado Libre and Amazon”, leading business results, including sales volume, spending within budget and share growth. The Account Manager is the lead contact with the customer and has significant internal collaboration. The position indirectly leads a cross functional team to develop long term plans based on insight, impact shelving/distribution modifications, and execute pricing/promotion tactics to enable goal delivery.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

• Responsible for achieving profitable sales and share growth in alignment with sales plan goals/objectives.
• Experience leading Amazon and Mercado Libre.
• Primary contact on items relating to daily operations of the business.
• Work with Ecommerce accounts to fully understand the levers of driving sales within their platforms, including content to build and execute an effective JBP.
• Maintain an effective working knowledge of external market factors, including competitive information, technology trends, customer and consumer needs, pricing controls omnichannel, etc. in order to make educated account decisions and product recommendations to grow the business.
• Work with internal and external peers around the globe to share and apply best practices for maximizing sales, managing relationships, reporting, driving supply chain efficiencies, and other aspects of the business.
• Control Allowances and expenses aligning with budgets.
• Develop long-term strategic growth plans with these customers to enable sustained growth after year 1.
• Develop effective and productive relationships within all levels of customer, as well as with cross-functional teams.
• Work with cross functional / sales business unit resources to develop execution plans that align with the sales business unit strategies. -Pricing and Portfolio channel strategy-
• Work collaboratively with demand planning to provide annual and ongoing customer forecasting for new product concepts, initiatives, and annual brand plans -DI and Domestic-.
• Comfortable negotiating and ensuring delivery of agreed upon metrics and contract value; secure terms for contracts, with the ability to bargain and negotiate concessions in the interest of parsing out a final contract containing terms by which all parties agree to abide.
• Lead development, monitoring, and analysis of sales forecasts and related data, including profitability, rate of sale, promotional performance, etc.

CRITICAL LEADERSHIP CAPABILITIES

• Delivers consistent results
• Strategic mindset
• Creates collaborative relationships
• Problem solving (scrapy)
• Focused on growth
• Planning and analytics

QUALIFICATIONS & EXPERIENCE

• A minimum of 3 years selling consumer products.
• Amazon and Mercado Libre experience.
• Proven ability to develop collaborative relationships with management accounts, and across internal cross-functional departments is required.
• Demonstrate experience on analytical work to manage account profitability and investments is required.
• Develop and execute JBP.
• Negotiation vendor terms
• Management of technology supplier agencies that provide services to e-commerce accounts.

EDUCATION & SKILLS

• Bachelor's degree from a four-year college or university in Sales, Business Administration or Marketing.
• Financial and analytical skills to manage account profitability and investments is required.
• Creative, highly motivated, self-starter, detail-oriented, organized, can efficiently work in an extremely fast-paced environment, a team player and possess excellent verbal and visual communication skills.
• Negotiation
• Delivers consistent results
• Creates collaborative relationships
• Planning (promos, new products launches)
• Problem solving

CERTIFICATES, LICENSES, REGISTRATIONS

• None required.

COMPUTER/TYPING SKILLS

• Must be proficient in Amazon and Mercado Libre customer portals, PowerPoint, Word, Excel- expert.

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to sit; have flexible use of hands; and talk or hear.
• The employee is occasionally required to stand, walk, and reach with hands and arms.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, and color vision.

WORK ENVIRONMENT

• General office environment & work from home opportunities.
• Some travel required.

We offer competitive pay, flexible hours, and generous benefits. Plus, to keep things fun (because we are all kids at heart), we offer a host of team member activities and philanthropic efforts throughout the year and company-wide awards and recognition for a job well done!

Check out our website at www.kids2.com and our social media pages on LinkedIn, Facebook and Instagram for more information and open positions in the career section.

Drug Free Workplace M/F/D/V