Acceleration Center Advisory National QA Manager

PricewaterhouseCoopers; Ciudad de México; Presencial; MXN 1,249,000 - 1,786,000; Jornada completa

Descripción de la vacante

A global consulting firm in Mexico City is looking for a highly skilled QA Manager to oversee the quality assurance team and ensure high standards in software solutions. Candidates should have 10-15 years of experience in software quality assurance, a strong background in automated testing, and proven leadership skills. Responsibilities include defining QA strategies, mentoring team members, and collaborating with cross-functional teams to enhance product quality. The position demands innovation and a commitment to excellence.

Formación

• Proven experience in Quality Assurance and Test Automation.
• Hands-on experience with test automation frameworks.
• Strong understanding of microservices and API testing.

Responsabilidades

• Lead the QA strategy aligned with platform goals.
• Manage and mentor QA engineers.
• Ensure seamless integration of QA practices in the SDLC.

Conocimientos

Test Automation

Leadership

Agile Methodologies

Performance Testing

Communication Skills

Educación

Bachelor's or Master's in Computer Science or related field

Herramientas

Selenium

Cypress

Postman

JMeter

Azure DevOps

Descripción del empleo

Industry/Sector: Not Applicable

Specialism: Quality Engineering

Management Level: Manager

At PwC our people in software and product innovation focus on developing cutting‑edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

In quality engineering at PwC you will focus on implementing leading practice standards of quality in software development and testing. In this field youottes you will use your experience to identify and resolve defects, optimise performance and enhance user experience.

Enhancing your leadership style you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team members unique strengths and managing performance to deliver on client expectations. With your growing knowledge of how business works you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects ensuring their successful planning, budgeting, execution and completion.
• Partner with team leadership to ensure collective ownership of quality timelines and deliverables.
• Develop skills outside your comfort zone and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues engaging in difficult conversations with clients, team members and other stakeholders escalating where appropriate capaces.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm’s code of conduct and independence requirements.

We are seekingนอ a highly skilled and detail-oriented QA Manager to lead our quality assurance team within the Delivery Excellence platform. The successful candidate will have 1015 years of experience and will be responsible for ensuring that all applications meet the highest standards of quality, reliability and user experience.

This role involves strategic planning, hands‑on testing leadership, automation strategy, and close collaboration with cross‑functional teams to drive a culture of quality throughout the software development lifecycle (SDLC). The QA Manager will play a key role in establishing scalable testing frameworks, defining quality metrics and integrating GenAI‑powered tools to enhance test coverage, accuracy, and speed.

Key Role Information:

1015 years experience in Software Quality Assurance and Test Engineering.

Experience in Automated testing (UI/API) QA strategy and frameworks — Selenium, Playwright, Postman, Cypress, ADO, CI/CD integration, test case management, QA metrics, Agile testing, strong communication and leadership skills, Experience in Performance testing (JMeter), GenAI test automation tools (e.g., Co-Pilot GPT‑assisted testing), accessibility and usability testing, exposure to Azure cloud environments.

Key Responsibilities

QA Strategy & Leadership

Lead the design, development and execution of a comprehensive QA strategy aligned with platform goals.

Define and maintain quality standards, best practices and metrics across projects.

Manage and mentor QA engineers driving continuous skill development and cross‑team collaboration.

Partner with Product Engineering and DevOps to integrate QA practices seamlessly into the SDLC.

مقدесть

Promote a culture of early testing, continuous feedback, and quality ownership across teams.

Automation Framework Development & Management

Architect, implement and maintain scalable, maintainable UI and API automation frameworks using Playwright, Cypress, or Selenium.

Integrate test automation into CI/CD pipelines (Azure DevOps, GitHub Actions) for continuous validation.

Ensure coverage of end‑to‑end regression, smoke and integration tests.

Evaluate and onboard GenAIcodigo‑assisted QA tools to optimize test author « Maintenance and defect analysis.

Quality Planning Execution & Optimization

Oversee planning and execution of all testing types: functional, regression, integration, smoke, and UAT.

Collaborate with engineering teams to ensure features meet Definition of Done (DoD) and acceptance criteria.

Analyze defects and test outcomes to identify patterns and drive systemic quality improvements.

Define release readiness criteria, enforce validation across environments (INT, Stage, Prod), and manage sign‑offs.

Collaboration & Communication

Collaborate with Product Owners, Solution Architects, and Engineering Leads to ensure quality is built into every release.

Communicate QA status, risk, and mitigation plans to leadership and stakeholders through concise dashboards and reports.

(EXIT) Participate actively in agile ceremonies (planning, retrospectives, demos) to ensure testing aligns with sprint goals.

Build strong cross‑functional partnerships to support rapid delivery without compromising quality.

Tools Technologies & Continuous Improvement

Evaluate and maintain testing tools, frameworks, and environments in alignment with platform standards.

Stay current with industry best practices and advancements in test automation, DevOps, and AI‑driven QA. произоши

Continuously refine processes to improve testing efficiency, coverage and reliability.

Conduct post‑release QA retrospectives to capture lessons learned and improve future releases.

Risk Management & Governance

Identify quality risks early in the development cycle and implement proactive mitigation strategies.

Ensure compliance with security, performance, and accessibility requirements.

Maintain traceability between requirements, test cases, and defect resolution for full auditability.

Qualifications

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

Proven experience in Quality Assurance, Test Automation, and Software Testing Leadership.

Strong hands‑on experience with test automation frameworks: Playwright, Selenium, Cypress, Postman.

Proficiency in test planning, execution, and reporting for agile and DevOps delivery models.

Experience with CI/CD pipelines and QA integration into modern build processes.

Strong understanding of microservices architectures, REST/GraphQL APIs, and asynchronous system testing.

Familiarity with performance testing tools (e.g., JMeter) and APM tools (e.g., DataDog, New Relic).

Excellent problem‑solving, analytical, and communication skills.

Experience leading distributed QA teams in cloud environments (Azure preferred).

Working knowledge of programming or scripting languages (JavaScript, Python, Java).

Travel Requirements Up to 20%

Qa Manager • Mexico City, Mexico

Employment Type: Full‑Time