Settore Alimentare à Italie

• Key Responsibilities
• Answering customer inquiries regarding orders, delivery, and invoicing status
• Entering sales orders into the ERP system, gathering daily weight confirmations from Retailers, and finalizing orders (per invoice)
• Tracking products through the supply chain to ensure delivery at their destination
• Monitoring inventory in third-party warehouses
• Coordinating payments with Regional Treasury and Credit Control Office
• Supporting monthly stock reconciliation
• Processing quality claims

• Skills
• Dynamic and proactive approach
• Autonomous and flexible
• Problem-solving and stress management skills
• Strong teamworking abilities
• Numerical proficiency
• Analytical and follow-up capacity
• Fluent in English

Qualifications / Experience :

• Degree in Economics or Business Management, or High school diploma in Economics
• 1-2 years of experience in an international company, preferably in the food sector, with customer service experience
• Sensitivity to finance and fiscal matters (VAT, Inventory)
• Knowledge of Excel, Word, email management, and accounting software / ERP

Type of employment : Full-time, Permanent

• Benefits: Meal vouchers

Availability :

• Monday to Friday

Experience :

• Customer service experience: 1 year (preferred)

Language :

• English (preferred)