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Product Recovery & Improvement (PR&I) is committed to pursue and implement improvement to the original design taking into consideration the feedback coming from in-service experience, with the aim to enhance products reliability and Customer satisfaction.

The request is for one additional member for the PR&I Team. It would be desirable, but not binding, a person having already competencies in a D&D department. Some experience with Maintenance disciplines and with fleets customers' needs would be a valuable skill. In a role of Analyst he / she will be in charge of :

1. managing both as primary driver or in support to Technical Disciplines the analysis, the investigation, the proposal and the deployment of solutions to fix in-service failures and lacks of performance
2. preparation of technical reports in support of the investigation and analyses tasks (preferred language is English)
3. preparation of technical reports in support of Maintenance documentation tasks, being partner of Customer Support teams in ensuring the correct implementation into the Maintenance documentation
4. proof reader of documentation submitted by third parties for evaluation

• Master degree in Mechanical or Aerospace Engineering.
• Level of experience: At least 5 years of experience in Engineering (Technical Disciplines and / or CPE Office and / or Sustaining Engineering) and / or Production (FAL and / or Manufacturing Engineering) and / or Customer Support (Product Support Engineering).
• Technical skills
• knowledge of helicopter general architecture and systems integration (basic and customized helicopter)
• knowledge of technical configuration, technical documents management and design / certification process
• knowledge of EO / EBOM / 3Dmodels / 2Ddrawings (part / assembly / installation) management and development process
• knowledge of materials, protective / thermal treatments, manufacturing processes and aerospace standards
• mature / good experience in inspection of components new and from service
• mature / good experience with the mechanical shops, maintenance and production
• knowledge of Configuration Management process (preferred)
• knowledge of Product Recovery and Improvement process (preferred)
• knowledge of Occurrence Reporting and / or Warranty Claim management process (preferred)
• Languages: English language knowledge is requested.
• IT skills
• Basic knowledge of design and configuration tools (Catia V4-V5 / VPM / Enovia / MyDBT)
• Microsoft Office Suite
• Microsoft Power BI (preferred)
• Soft skills
• planning and organization
• problem solving
• good interpersonal / communication skills (multiple interfaces management)
• high attitude for team working, considering the necessary interaction with Customer Support people, with customers through LHD technical representatives, with production people, with maintenance people, with the Technical Disciplines
• high proactivity and constructive spirit of initiative
• ability to work multiple projects and multi-tasking approach are required
• sensitivity to customers’ complains and needs
• strong will to learn and motivation to work

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