Jobs in Pescara, Italy
Work in Portugal - Customer Operations/Italian Market
Cross Border Talents
Italian Customer Support Representative Porto, Portugal
Cross Border Talents
Italian Speakers We Want You in Lisbon!
Cross Border Talents
Italian Customer Support Representative Lisbon
Cross Border Talents
Customer Support Italiano Lavoro remoto dalla Grecia
Cross Border Talents
Discover more opportunities than anywhere else. Find more jobs nowItalian Customer Support Representative Porto, Portugal
Cross Border Talents
Italian Customer Support Pro in Porto — Relocation & Growth
Cross Border Talents
Italian Customer Support Representative Athens, Greece
Cross Border Talents
Connect with headhunters to apply for similar jobsCustomer Support Italiano Lavoro remoto dalla Grecia
Cross Border Talents
Italian Customer Support Representative Porto, Portugal
Cross Border Talents
Italian-Speaking Customer Support Specialist
Cross Border Talents
Work in Portugal - Customer Care/Italian Market !)
Cross Border Talents
Italian Speaking Customer Care Advisor with relocation & 1.000 bonus
Cross Border Talents
Italian Speakers We Want You in Lisbon!
Cross Border Talents
Remote Italian-speaking Customer Care Specialist in Portugal
Cross Border Talents
Italian Speaking Customer Care Advisor with relocation & 1.000 bonus
Cross Border Talents
Italian Customer Support Representative Porto, Portugal
Cross Border Talents
Work & Explore Greece Remote Customer Support Role for Italian Speakers A. N.
Cross Border Talents
Work & Explore Greece Remote Customer Support Role for Italian Speakers A. N.
Cross Border Talents
Italian Customer Support Pro in Porto — Relocation & Growth
Cross Border Talents
Italian Customer Support Representative Porto, Portugal
Cross Border Talents
Remoto in Grecia Customer Expert di lingua italiana
Cross Border Talents
Work in Portugal - Customer Operations/Italian Market
Job summary
A global recruitment agency seeks an Operations Customer Expert to join their customer service team in Lisbon. The role involves responding to customer inquiries, handling support tickets, and conducting outbound calls. Candidates should possess strong communication skills in Italian and English and be capable of using CRM tools. The position offers competitive compensation options with or without accommodation. This is a great opportunity for those looking to enhance their career in a multicultural environment.
Benefits
Qualifications
- Proficient in Italian and English for customer interactions.
- Able to navigate CRM tools effectively.
- Experience in a customer service role is a plus.
Responsibilities
- Respond to customer requests via email, chat, and calls.
- Handle support tickets for general queries and refunds.
- Conduct outbound calls to promote products and collect feedback.
- Maintain accurate records using CRM tools.
Skills
Position: Operations Customer Expert
Location: Lisbon, Portugal
Market: Italian-Speaking
As part of the Customer Service Operations team, you will:
- Respond to customer requests via email, chat, contact forms, and calls
- Handle support tickets related to general queries, refunds, or incomplete services
- Call users to speed up case resolution and improve communication
- Perform back‑office tasks that may involve outbound calls
- Conduct outbound calls to promote products, collect feedback, and support customer success
- Maintain accurate records using CRM tools
- Achieve performance goals and respect deadlines
- Provide operational feedback and elevate cases when needed
Total Gross Cash Compensation: 1,050 / month
Includes:
- Base salary
- Monthly holiday & Christmas allowances
- Meal allowance (7 per working day)
- Apartment benefit-in-kind (200 declared on payslip, tax‑free until 31/12/2026)
- Health insurance from day one
- Potential productivity bonus (performance-based)
Total Gross Cash Compensation: 1,379.00 / month
Includes:
- Higher base salary (no apartment benefit)
- Monthly holiday & Christmas allowances
- Meal allowance
- Health insurance from day one
- Potential productivity bonus (performance-based)
- Schedule: 8 hours/day
- Training content includes system onboarding, customer management, product training & on‑the‑job practice
- Training allowance: 42.72 per day
- Payment is made only if training is fully completed
- 40 hours/week + 1 hour lunch break
- 22 vacation days per year
- Italian holidays apply
- If you work on a Portuguese public holiday, you receive a compensation day
- Office located near Oriente / Moscavide stations (easy access by metro, bus, train)
Why Portugal?
A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work‑life balance.
Want to apply or learn more? Feel free to message me!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.