Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Cross Border Talents; Roma; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading customer service consultancy is seeking an Italian-speaking Customer Care Advisor to ensure a seamless experience for Italian-speaking customers. This role involves addressing their inquiries and resolving issues through email and phone. Candidates must be fluent in Italian and have good English proficiency. Competitive pay, relocation support, and various perks are included. Must be located in Portugal or willing to relocate.

Servizi

€1.000 to €2.000 signing bonus

Relocation assistance (flight reimbursement)

Accommodation options available

Free surfing lessons

Free Portuguese lessons

Competenze

• Must have Italian C2 level proficiency.
• Intermediate proficiency in English (B2).
• A strong customer-centric mindset is essential.

Mansioni

• Address customer inquiries and resolve issues via email and phone calls.
• Ensure a positive experience for Italian-speaking customers.
• Provide support in a fast-paced work environment.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates*

• €1.000 to €2.000signing bonus
• Reloation assistance (flight reimbursement)
• Option to have accommodation included

Requirements:

• Italian C2 level
• English B2 level
• Customer-Centric or SalesAttitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us:

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad
• Free surfing lessons &Portuguese lessons + other benefits

*Please Upload your CV in English*