Jobs in Genova, Italy
Bilingual Virtual Assistant For Weekend Customer Support | Full-Remote Job
Xenia
Billing Architect - Oracle BRM
NTT DATA Corporation
Azure Data Architect
NTT DATA Corporation
Addetto - addetta alla saldatura a filo
Ali S.p.A.
Remote Diagnostics Service Technician
Robert Bosch Group
Discover more opportunities than anywhere else. Find more jobs nowContent Creator (Model)
Orca Communications
Community Manager
Associazione Italiana Multipotenziali - Aps
Connect with headhunters to apply for similar jobsSenior Backend Developer Typescript (m / f / d)
Laserhub GmbH
Lavora da casa : Tutor Online per la Scuola Primaria – Part Time
Letuelezioni
Italian Customer Support Representative Lisbon
Cross Border Talents
Freelance Aem Content Editor, Italian
Transperfect
Lead Data Architect AWS
NTT DATA Corporation
Formazione, Placement e Stage settore Pharma
Alma Laboris Business School
Founding Software Engineer (Backend)
Flottando
SysAdmin SR - 100% Remoto
ITSM Consulting
New Graduate – Cloud Data Engineer (GCP/AWS/Azure/Databricks etc.)
NTT DATA Corporation
Bilingual Virtual Assistant For Weekend Customer Support | Full-Remote Job
Job summary
A leading rental business is seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support on weekends. This remote position involves handling guest messages, assisting with check-ins, and ensuring smooth operations. Candidates should possess experience in the hospitality sector and strong digital tool familiarity. Excellent communication and time management skills are also essential in providing professional support.
Qualifications
- Experience in customer support or hospitality sector is essential.
- Ability to manage messages via PMS and WhatsApp.
- Strong familiarity with digital tools and online platforms.
Responsibilities
- Manage guest messages via PMS and WhatsApp.
- Assist guests during check-in and check-out processes.
- Respond promptly and professionally to guest inquiries.
- Follow established procedures and communication templates.
- Ensure a smooth and positive guest experience.
Skills
We are seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support on weekends for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.
The role involves handling guest messages, assisting with check-in and check-out, and addressing general requests. Experience in the hospitality sector and familiarity with digital tools are essential.
The goal is to ensure quick responses, a professional tone, and clear communication, following provided procedures and templates.
- Every Saturday and Sunday, 9:00 a.m. – 11:00 p.m. (CET)
- Manage guest messages via PMS and WhatsApp
- Assist guests during check-in and check-out processes
- Respond promptly and professionally to guest inquiries
- Follow established procedures and communication templates
- Ensure a smooth and positive guest experience
- Customer Support
- Hospitality & Tourism
- Short-Term Rental Operations
- Fluency in Italian and English (written and spoken)
- Excellent communication and time management skills
- Strong familiarity with digital tools and online platforms
- Ability to work independently in a full-remote environment
Apply now!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.