Jobs in Firenze, United States

Senior Account Manager, Omnichannel Solutions — Remote, Flexible European locations: Belgium, France, Germany, Netherlands, Spain, UK or Italy.

Key responsibilities include the following:

• Account Management Focus - Build and maintain robust, long-term relationships with key stakeholders and decision-makers in pharmaceutical companies. Serve as the main point of contact for clients, ensuring their needs are met and challenges are addressed effectively. Monitor client satisfaction and project performance, implementing proactive strategies to ensure retention and engagement. Provide regular updates and insights to clients, keeping them informed about project milestones and relevant industry developments. Actively identify opportunities to expand the scope of services within existing accounts.
• Business Development - Actively identify and pursue new opportunities with both existing and prospective clients, ensuring alignment with company growth objectives. Develop tailored commercial proposals that highlight the value of the company’s omnichannel engagement strategies, addressing specific client needs. Lead and respond to international RFPs with customized, compelling proposals, managing complex negotiations to secure new business opportunities. Deliver persuasive presentations and pitches that articulate the company’s value proposition.
• Program Delivery - Lead the coordination and execution of client projects, ensuring deliverables are met on time and within budget. Collaborate with internal consulting teams to align on strategy, resources, and execution plans. Manage client expectations and resolve project-related challenges promptly. Provide insights and feedback to internal teams based on client interactions to enhance project quality and outcomes.

• Experience in account management, consulting and business development within the pharmaceutical or healthcare industry.
• Experience with omnichannel engagement strategies (e.g. medical education, PR, patient support, digital campaigns).
• Familiarity with data-driven, customer-centric approaches typical of omnichannel programmes.
• Strong knowledge of the pharmaceutical industry, including commercial strategy, and regulatory affairs.
• Excellent interpersonal and communication skills to build and sustain client relationships.
• Fluency in English and ideally one other EU5 language.
• Ability to manage multiple accounts and projects simultaneously with a high level of organization.
• Proven track record of meeting sales and client satisfaction targets.
• An established network of key decision-makers within the pharmaceutical sector.
• Expertise in addressing client needs using data-driven, customer-centric approaches.

We offer an attractive base salary and variable pay, alongside fringe benefits that are common and applicable to the local market. Additionally, there are ample training and growth opportunities within the broader organization, ensuring continuous professional development and career advancement. You will join a team of professional but humble colleagues who are experts in their domains, with diverse cultural backgrounds. We all manage our work in a flexible manner, promoting a healthy work-life balance.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.