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Sales Support Specialist Italian Speaker
Résumé du poste
A leading technology company is seeking a Sales Support Specialist fluent in Italian and English. This fully remote role involves handling inquiries, managing reservations, and resolving technical issues while providing exceptional service. Join a collaborative team and enjoy benefits like health insurance and relocation support.
Prestations
Qualifications
- Fluent in Italian and English (spoken and written).
- Experience in customer service or sales support preferred.
- Tech-savvy and comfortable with troubleshooting digital tools.
Responsabilités
- Support customers with sales-related inquiries and troubleshooting.
- Communicate across multiple channels: phone, email, chat, and social media.
- Log and manage all customer interactions with attention to detail.
Connaissances
Job Title: Sales Support Specialist Italian Speaker
Department: Sales
Company: Leading Technology Company
Location: Remote (within Portugal)
Start Date: 5th June 2025
Contract Type: CDD 6 months (with possibility of renewal)
Work Model: Fully Remote (Relocation support available within Portugal)
Shifts: Monday to Saturday, including bank holidays, between 08:00 and 19:00 (rotational shifts)
Days Off: Sunday + 1 rotational day off per week
Base Salary: 1,024 per 14 months
Performance Bonus: 225 per 12 months
Position Bonus (Braga only): 20 per 12 months
Meal Allowance: 7.23 per working day
Transport Allowance: 20 per month
Health Insurance: Coverage starts from Day 1 (monthly contribution required), free after 6 months
Relocation Support: Provided for eligible candidates relocating within Portugal
As a Sales Support Specialist, you'll be the first point of contact for Italian-speaking customers. You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism.
- Support customers with sales-related inquiries, product information, and troubleshooting
- Communicate across multiple channels: phone, email, chat, and social media
- Tailor communication to reflect brand tone and customer needs
- Handle escalations with empathy and a customer-first mindset
- Log and manage all customer interactions with attention to detail
Fluent in Italian and English (spoken and written). Experience in customer service or sales support is preferred. Tech-savvy and comfortable with troubleshooting digital tools. Skilled in communication and multitasking. Resilient and calm under pressure, with a proactive attitude.
Work remotely with a top technology brand while helping customers make informed decisions and enjoy a smooth experience. Be part of a collaborative and forward-thinking team. Apply now and grow your career with us!
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.
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