lavori in località Bari (Italia)
Country/Regional Sales Manager in Furniture Industry! Remote! Exclusivity role!
Recruitment Apple Lovers
Remote Regional Sales Leader, Furniture Europe
Recruitment Apple Lovers
Remote QA Project Manager - Lead Testing & Quality
Berkeley Square IT
Remote GCP DevOps Engineer — Scale Global Infra
Ozone Project
Scopri più opportunità qui che da qualsiasi altra parte. Trova subito più lavori
Collegati con i cacciatori di teste per candidarti a posizioni similiData Analyst - Full Remote/Imola (BO)
Michael Page International Italia S.r.l.
Agenti di commercio – Pavimentazioni industriali
Tuttovenditori
Italian-Speaking Tech Sales Rep (Remote, Lisbon) – $1k Sign-On
Cross Border Talents
Italian speaking Sales Agent with 1.000 signing bonus
Cross Border Talents
Italian-Speaking Inbound Sales Agent Lisbon with relocation5k Signing bonus
Velenosi&Meredith
USA and Canada Sales Manager - Surface Treatment Division
Lamberti
Medical Science Liaison, Oncology, Italy, Israel, Turkey & Greece
IQVIA
Italian Customer Support Specialist
Descrizione del lavoro
A leading recruitment agency is seeking an experienced Customer Support Specialist to provide top-tier tech support for domestic appliance brands. This position is based in Lisbon and requires C2 proficiency in Italian. The role includes various responsibilities such as diagnosing client issues and cross-selling. The company offers welcome bonuses and health insurance, making it an attractive opportunity for qualified candidates.
Servizi
Competenze
- Proven experience in customer support roles.
- Ability to diagnose and escalate technical issues.
- Strong communication skills, both verbal and written.
Mansioni
- Provide technical support via phone and email.
- Conduct diagnostics of client issues.
- Communicate product information and handle minor repairs.
Conoscenze
Strumenti
Rome, Metropolitan City of Rome Capital, Italy
Customer Support Specialist - Small Appliances Group
Location: Oriente, Lisbon
Start Date: July 24, 2024
Work Schedule:5 days a week, 8 hours a day
- Relocation Assistance:
- - Reimbursement of Airfare up to 400 in Economy class on the 6th month of the contract
- - Apartment Room with rent of 280 for 12 months (deducted from the payslip)
Contract Duration:1 year
Job Description:
- Provide top-tier tech support to clients post-sales for various domestic appliance brands.
- Act as the primary point of contact for customer tech support via phone and email.
- Conduct initial diagnostics of client issues using 60 available processes and escalate complex issues.
- Proactively enhance client satisfaction during diagnostics, including using YouTube tutorials for extra support.
- Communicate with customers via email or phone to provide product information, follow up on orders, handle minor repairs, and address complaints.
- Utilize three different software programs during the support process.
- Cross-selling skills are advantageous.
Compensation:
- Performance Bonus
- Complexity Bonus
- Health Insurance
If you possess C2 proficiency in Italian and have experience in Customer Support, this role in Lisbon offers a **Welcome Bonus of 2000**. Join our team to deliver exceptional customer service and technical support for renowned domestic appliance brands.
Apply now with your updated CV to be considered for this exciting opportunity.
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.