Work in Portugal Customer Support Representative!

FH Collective Academy; Verona; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading home appliances company is seeking a Customer Support Specialist for the Italian market to provide remarkable service from sunny Lisbon. The role involves supporting Italian-speaking customers through various communication channels, solving their inquiries, and ensuring a seamless experience. Ideal candidates should be fluent in Italian, possess strong communication skills, and have a background in customer service. Attractive benefits include a competitive salary, performance bonus, and a relocation package, making this a fantastic opportunity for career growth.

Servizi

1000 €/month base salary

100 € performance bonus

2000 € welcome bonus

Health insurance (free after 6 months)

Meal & transport allowance

Career growth & continuous training

Competenze

• Fluent in Italian and good English required.
• Excellent communication and empathy skills are essential.
• Previous customer service experience is a plus.

Mansioni

• Support Italian-speaking customers via phone, email, and chat.
• Assist with product use and troubleshooting.
• Collaborate with internal teams for complex customer cases.
• Stay up to date with new products and company updates.

Conoscenze

Fluent in Italian (C1/C2)

Good English (B2)

Excellent communication skills

Empathy skills

Customer service experience

Descrizione del lavoro

Dreaming of a fresh start in sunny Portugal

Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

We're looking for passionate Italian-speaking professionals ready to provide world-class support in the home appliances industry.

If you're all about helping customers solving problems and delivering a 5 experience this could be your next adventure!

What You'll Do

• Support Italian-speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We're Looking For

• Fluent in Italian (C1/C2) & good English (B2)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on-site role in beautiful Lisbon

What You'll Get

• 1000 €/month base (14 months)
• 100 performance bonus (12 months)
• 2000 € welcome bonus
• Relocation package: flight reimbursement accommodation (only 280 €/month all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon

Because its not just a place to work its a lifestyle.

Enjoy a vibrant city great weather and a supportive international community while growing your career with a global leader in home appliances.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1