Windows System Engineer

Generali Italia SpA; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

An insurance company is seeking a Systems Engineer in Milan. The role involves managing and troubleshooting Windows Core services and ensuring infrastructure availability. Candidates should have a degree in Computer Science or Engineering, experience with Microsoft systems, and strong problem-solving skills. Fluent English is required, and travel may be necessary.

Competenze

• Proven working experience in installing, configuring, and troubleshooting Windows Core services.
• Solid experience in administering, hardening, and securing Microsoft systems.
• Fluent English (at least CEFR B2), Italian is nice to have.

Mansioni

• Manage and monitor all installed systems and infrastructure.
• Install, configure, test and maintain core services systems.
• Provide 2nd and 3rd level support, sometimes in stressful situations.

Conoscenze

Installing, configuring, and troubleshooting Windows Core services

Scripting skills on PowerShell

Good networking knowledge (OSI network layers, TCP/IP)

Communication and team working

Problem solving and critical thinking skills

Empathy abilities

Formazione

Degree in Computer Science, Engineering, or a related subject

Descrizione del lavoro

Windows Core is a Unit responsible for ensuring the development, provisioning, and operations of Microsoft Windows Core Services located on premises in many countries and extended into the most important cloud providers. Windows Core Services include Microsoft Authentication services (AD DS, AD FS, Azure Entra ID), DNS/DHCP, KMS.

The unit is in the Infrastructure Operations Division of GOSP (Generali Operations Service Platform)

We are looking for a Systems Engineer to help build out, maintain, and troubleshoot our service rapidly expanding infrastructure.

You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.

Their main job profile involves designing and implementing computer systems, both software and network. Server professional ensures that the computer system responds efficiently to support the requirements of an organization.

• Manage and monitor all installed systems and infrastructure that serve core services
• Install, configure, test and maintain core services systems
• Proactively ensure the highest levels of services, systems and infrastructure availability
• Monitor and test core services performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support, sometimes in stressful situation.
• Respond to critical off‑hours requests in an On‑Call rotation
• Liaise with vendors and other IT personnel for problem resolution
• Provide timely and creative solutions to difficult problems

Requirements

• Degree in Computer Science, Engineering, or a related subject
• Proven working experience in installing, configuring, and troubleshooting Windows Core services environments
• Solid experience in the administration, hardening, secure and monitor Microsoft systems (e.g., ADDS, ADFS, DNS, DHCP)
• Strong experience in the Microsoft authentication services and protocols
• Solid scripting skills on PowerShell
• Good networking knowledge (OSI network layers, TCP/IP)
• Fluent English (at least CEFR B2, written/spoken)
• Italian language – nice to have
• Communication and team working
• Empathy abilities, especially to understand customer needs and provide the best indications back
• Autonomy in the management of project activities and drafting of project documentation
• Problem solving and critical thinking skills
• Capability to work in stressful situations

Other information

• Availability to travel internationally (Europe), for short trips.
• Site: GOSP office in residence country of candidate (IT, CZ, HU)
• Contract Type: Full time, permanent

Company Profile

Generali Operations Service Platform provides IT and Procurement services to Generali Group companies. Our purpose is to accelerate the Group's innovation and digitization strategy through the Cloud and shared platforms. Based in Italy it has 6 branches across Europe and employs about 1.000 people.

Generali is a major player in the global insurance industry – a strategic and highly important sector for the growth, development and welfare of modern societies. Over almost 200 years, we have built a multinational Group that is present in more than 60 countries, with 470 companies and nearly 80,000 employees.