White-Glove Social Ads Support Specialist — Lisbon

Cross Border Talents; Palermo; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading support services company is seeking an Advertisers Support Specialist to assist advertisers via email and chat in Lisbon. Candidates must have a High School Diploma, be able to work shifts, and ideally have EU citizenship. The role includes technical support, troubleshooting, and the opportunity for relocation assistance. This position offers a monthly salary based on a 14-month pay structure.

Servizi

Relocation package with accommodation

Flight reimbursement

Competenze

• Availability to start soon.
• EU citizenship or Portuguese residence card is mandatory.
• Availability to work in shifts.

Mansioni

• Assist advertisers and agencies via email and chat after purchase.
• Provide post-sales assistance and troubleshooting guidance.
• Convert email/chat cases into outbound calls for support.

Conoscenze

Technical Support

Troubleshooting

Social Media

English

Chat

Formazione

High School Diploma

Descrizione del lavoro

A leading support services company is seeking an Advertisers Support Specialist to assist advertisers via email and chat in Lisbon. Candidates must have a High School Diploma, be able to work shifts, and ideally have EU citizenship. The role includes technical support, troubleshooting, and the opportunity for relocation assistance. This position offers a monthly salary based on a 14-month pay structure.