Wellness Client Experience Concierge

Performance Optimal Health; Campania; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A health and wellness organization in Campania seeks a Client Success Coordinator to enhance the client experience through exceptional service and collaboration with healthcare professionals. Ideal candidates should possess strong customer service skills, attention to detail, and the ability to handle confidential information. This full-time role offers medical benefits, 401K matching, and growth potential in a fun atmosphere.

Servizi

Medical/Dental/Vision

401K+ Match

Growth potential

Access to facilities

Internal and external discounts

Continuing education stipend

Competenze

• Must have strong verbal and written communication skills.
• Experience in customer service roles is a plus.
• Ability to manage confidential information discreetly.

Mansioni

• Serve as the ambassador of the brand, ensuring exceptional client interactions.
• Handle client requests with precision and timeliness.
• Record and respond to all client inquiries.

Conoscenze

Exceptional customer service skills

Strong work ethic

Active listening skills

Problem-solving abilities

Attention to detail

Strumenti

Mindbody Online

EMR Systems

CRM Systems

Descrizione del lavoro

A health and wellness organization in Campania seeks a Client Success Coordinator to enhance the client experience through exceptional service and collaboration with healthcare professionals. Ideal candidates should possess strong customer service skills, attention to detail, and the ability to handle confidential information. This full-time role offers medical benefits, 401K matching, and growth potential in a fun atmosphere.