Travel Advisor – Barcelona

FH Collective Academy; Roma; Ibrido; EUR 23.000; Tempo pieno

Descrizione del lavoro

A leading travel industry company in Italy is seeking a Danish-speaking individual for a stable customer-facing position. The role involves supporting travelers and accommodation partners through phone and email. No previous experience is necessary, making it a great entry point into the industry. The company offers a hybrid working model, extensive training, and a multicultural work environment. Ideal candidates will have strong communication skills and a customer-focused mindset.

Servizi

One month of accommodation for relocating candidates

27 paid vacation days

Three weeks of paid training

Competenze

• Fluency in Danish and advanced English required.
• No experience is needed for this position.
• Strong communication and problem-solving skills are essential.

Mansioni

• Support travelers and accommodation partners via phone and email.
• Handle inquiries related to bookings, payments, services, and technical matters.
• Ensure clear communication with customers.

Conoscenze

Fluency in Danish

Advanced English

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Strumenti

CRM tools

Office 365

Descrizione del lavoro

This role is suitable for Danish speakers who are looking for a stable customer-facing position in the travel industry and are open to working in a hybrid model in Barcelona.

Salary: 22249 gross / year

Contract: 38.5h / week 2 days off

Working hours: Rotational shifts between 09 : 0020 : 00

Working Conditions

• One month of accommodation for candidates relocating from abroad
• 27 paid vacation days per year
• Three weeks of paid training and ongoing coaching
• International and multicultural working environment

Your role

• Support travelers and accommodation partners via phone and email
• Handle inquiries related to bookings payments services and basic technical matters
• Ensure clear and accurate communication with customers
• Follow established processes and quality standards

What we’re looking for

• Fluency in Danish and advanced English
• No experience needed!
• Strong communication and problem-solving skills
• Comfortable working with CRM tools and Office 365
• Customer-oriented and solution-focused mindset
• Previous customer service experience is an advantage

Applications will be reviewed on an ongoing basis.

Key Skills

• Accounting Tally
• Hibernate
• Brokerage

Employment Type: Full Time

Vacancy: 1