Technical Instructor - Sales & Service,Thermal Management EMEA

Vertiv; Piove di Sacco; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading technology company is seeking a Technical Instructor in Piove di Sacco to design and deliver training on Thermal Management. The role involves collaborating with sales and engineering teams to develop course content, conducting blended learning sessions, and maintaining training facilities. Ideal for entry-level candidates passionate about education and technology. Full-time work with a focus on creating effective learning experiences for both technical teams and customers.

Competenze

• Ability to design and develop training programs effectively.
• Experience in delivering training sessions in various formats.
• Familiarity with thermal management principles.

Mansioni

• Design Thermal Management courses and deliver learning experiences.
• Work with Business Units to agree on training priorities.
• Create and update training materials and conduct final tests.
• Deliver First Responder Trainings for customers.

Conoscenze

Training material development

Delivery of training sessions

Collaboration with technical teams

Knowledge of thermal management

Public speaking

Descrizione del lavoro

Technical Instructor - Sales & Service, Thermal Management EMEA

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Job Description

As Technical Instructor, you will design Thermal Management courses and deliver effective and complete learning experiences to Vertiv Technical Sales, Vertiv Sales, Vertiv Customer Engineers, Distributors and Customers. Moreover you will be nurturing and continuously growing the network of the Academy Thermal Management Local Trainers.

Key Duties & Responsibilities

• Work with Thermal Management and Service Business Units to agree on training priorities and learning objectives as well as to ensure continue technical handover from Global Training team and from regional Engineering;
• Define the contents of Technical courses, working with the Global Training team; where appropriate, drive the activities of a technical committee in order to collaborative make decisions and approve training content and material;
• Define, prepare and update the training material covering the thermal product portfolio: online theoretical material and tests, multimedia tools, procedures, residential classroom material and practical exercises, final tests; trainer's additional material and teaching notes; support the creation of TKO documentation;
• Create specific learning paths according to audience type (Sales, Technical Sales, Customer Engineers), gathering different needs and expectations, working together with Senior members of each team for promoting knowledge and experience sharing.
• Create and deliver First Responder Trainings for Customers.
• Successfully and effectively deliver training sessions in blended learning: remote self-learning, residential classroom, final exams and diploma ceremony; if needed, deliver courses in other training centres or sites;
• Deliver Train the Trainers sessions and the local Trainer's Accreditation process;
• Maintain the Tognana Training Area and the demo units at their best for welcoming students and providing effective and complete training experiences; support local trainers for their relevant Training Areas set up and accreditation;
• Participate in unconventional educational activities (outdoor etc).

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Appliances, Electrical, and Electronics Manufacturing

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