Station Operations Lead – European Exchange & Camper Budget

Roadsurfer; Milano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading campervan rental company in Milan is seeking a passionate Station Manager to oversee the establishment and daily operations of the location. The role includes driving process optimization, leading a dedicated team, and ensuring excellent customer service. Candidates should have relevant training and 1-2 years of experience in car rental or tourism. Excellent English fluency and a friendly demeanor are essential. Join us, and be part of a growing adventure in Europe's camper lifestyle.

Servizi

Annual camper budget

Corporate benefits platform

Team events and activities

Exchange program with European colleagues

Competenze

• Successfully completed training or studies in a relevant subject area or comparable qualification.
• At least 1-2 years of relevant work experience preferably in car rental, tourism, or similar.
• Experience in leading employees or teams is advantageous.
• High service and customer orientation with a friendly demeanor.
• Hands-on and effective communicator.
• Excellent English and fluency in the local language.

Mansioni

• Independent leadership and establishment of the location including day-to-day operations.
• Implement existing standards and processes and contribute new ideas.
• Maintain communication with all international teams for improvement.
• Motivate and lead your on-site team, including onboarding and quality control.
• Recruit the right talent for the location.
• Oversee the local vehicle fleet for rental and sales, ensuring maintenance and cleanliness.
• Advise customers on products and services.

Conoscenze

Six Sigma

Lean

Management Experience

Process Improvement

Microsoft Outlook

Analysis Skills

Warehouse Management System

Operations Management

Kaizen

Leadership Experience

Supervising Experience

Retail Management

Formazione

Training or studies in a relevant subject area

Descrizione del lavoro

A leading campervan rental company in Milan is seeking a passionate Station Manager to oversee the establishment and daily operations of the location. The role includes driving process optimization, leading a dedicated team, and ensuring excellent customer service. Candidates should have relevant training and 1-2 years of experience in car rental or tourism. Excellent English fluency and a friendly demeanor are essential. Join us, and be part of a growing adventure in Europe's camper lifestyle.