Sommelier

Mandarin Oriental Hotel Group Limited; Cazzanore; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury hotel group in Cazzanore, Italy, is seeking an experienced Sommelier to ensure impeccable wine service. The ideal candidate will have experience in fine-dining and be fluent in English and Italian. Responsibilities include curating the wine list, serving beverages with professionalism, and advising the service team on best practices. This position calls for a proactive individual with strong customer-service skills who can thrive under pressure. Join us in offering an exceptional experience to our esteemed guests.

Competenze

• Previous working experience in a fine-dining restaurant, preferably in a 5-star luxury resort/hotel.
• Willing to learn and able to work under pressure.
• Proactive, with good customer-service skills.

Mansioni

• Ensure that the wine list is continuously updated about trends, focusing on Italian and local products.
• Serve all beverage orders in a professional manner.
• Recommend wine to guests according to the requirements.
• Advise and train the service team on beverage service.
• Maintain an accurate sales record of wines and spirits.
• Control the stock levels of all beverage items.

Conoscenze

Fluent in English

Fluent in Italian

Good customer-service skills

Ability to work under pressure

Descrizione del lavoro

Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide clientele.

Further product enhancements, the stunning location, young and talented colleagues inspired by enthusiastic leaders, MOHG culture, level of standards, sensible approach to sustainability, and innovation will enable us to attract always more high-end expert travelers, becoming leaders in the market also for exclusive private events, consequently increasing steadily ADR and profitability.

SOMMELIER

Mandarin Oriental, Lago di Como’s Sommelier is in charge of suggesting and serving wine to all guests and customers in an impeccably manner, ensuring that quality standards are met at all times.

Duties and responsibilities:

• Ensure that the wine list is continuously updated about trends, focusing on Italian and local products and labels.
• Serve all beverage orders in a professional manner, using the correct equipment and following the proper procedures.
• Be able to recommend wine to guests according to the requirements.
• Take beverage orders promoting up‑selling techniques.
• Advise and train the service team for what concerns all aspects of the beverage service.
• Ensure that all wine lists are updated and maintain an accurate sales record of wines and spirits.
• Control the stock levels of all beverage items.
• Assist with the service of food if and when necessary.

Requirements:

• Previous working experience in a fine‑dining restaurant, preferably in a 5‑star luxury resort/hotel.
• Fluent in English and Italian.
• Willing to learn and able to work under pressure.
• Proactive, with good customer‑service skills.