Solutions Engineer

Canonical; Roma; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading cloud security company is seeking a Solutions Engineer in Rome to drive sales, engage with customers, and present cloud solutions. Ideal candidates have 7+ years in a Systems Engineer role with proven technical presentation skills and a strong customer focus. Responsibilities include exceeding sales targets and resolving client issues. This is a unique opportunity to influence the market in cloud security while working in a collaborative team environment.

Servizi

Catered lunches

Employee recognition events

Competenze

• 7 years of experience as a Solutions / System Engineer.
• Strong empathy for customers and passion for revenue.
• Demonstrable experience with systems installation and configurations.

Mansioni

• Exceed our sales targets.
• Articulate the benefits of Netskope’s architecture.
• Resolve customer satisfaction issues.

Conoscenze

Technical presentation skills

Customer empathy

Strong communication skills

Scripting languages (Python)

Cloud-based technology experience

Formazione

Relevant Bachelor's degree

Strumenti

Linux

macOS

Windows

Descrizione del lavoro

About Netskope

Today theres more data and users outside the enterprise than inside causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed one that is built in the cloud and follows and protects data wherever it goes so we started Netskope to redefine Cloud Network and Data Security.

Since 2012 we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei and Tokyo. Our core values are openness, honesty and transparency and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON) we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope.

About the position

The Netskope Solutions Engineer based in Rome will come on board with the full support of the executive team. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.

You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customer’s advocate for issues that require assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required and as necessary to support other company‑based engagements within the US.

This is a highly impactful role. You will have a compelling opportunity to impact the business and advance your career.

Position Location

Rome

Responsibilities include

• Objective #1 is to exceed our sales targets.
• Articulate the high‑level benefits of Netskope’s architecture to our target audiences (typically senior security management up to CISO and CIO).
• Construct best practices for presentations, demos and Proof of Concept / Value exercises as well as overall win strategy.
• Take an active role in your region's customer success and help resolve any customer satisfaction issues escalating cross‑functionally when needed.
• Understand the customer need and establish company's product as the best solution that addresses that customer requirement and provides business value.
• Present the Netskope cloud security solution to prospective customers.
• Create and deliver demonstrations of the products.
• Gather customer technical requirements.
• Work trade shows as necessary.
• Provide insight on competitive solutions and differentiate between them.
• Create evaluation test plans with customers and partners and manage the evaluation process to a successful conclusion.
• Present at Conferences and Seminars.
• Respond effectively to RFIs / RFPs.

Job Requirements

• 7 years of relevant experience as a Solutions / System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level.
• Strong empathy for customers AND passion for revenue and growth.
• Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
• Ability to scale from the whiteboard to working with security architects to influencing CISOs.
• Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
• Demonstrable experience with systems installation, configuration and administration Linux, macOS and Windows‑based systems.
• Proficient in mobile device technologies (MDM / MAM) and OS such as Android and iOS.
• Knowledge of certificates, key management systems, HSM and related protocols.
• Proven hands‑on experience with information security solutions such as Web Proxy, NGFW, Security Gateways working with remote access and site‑to‑site VPN technologies, SAML / SSO, DLP, Data security and understand but also write regex expressions.
• Experience working with Cloud Identity Providers SCIM, SIEM, SOAR, EDR and SD‑WAN Deployments and Integrations.
• Experience working with Active Directory Services including ADFS; working knowledge of Azure AD is desired.
• Experience working with Public cloud environments (AWS, Azure and GCP).
• Working knowledge of the broader threat landscape and the ability to distill technology trends and explain complex behaviors in simple terms.
• Travel – within region. Experience working in and selling cloud‑based technologies (SaaS, IaaS and PaaS).
• Demonstrable experience with scripting languages such as Python and REST API framework.
• Prior experience with other vendor Cloud Security solutions is advantageous.
• Strong security skills that would include hands‑on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS‑SEC / JNCIP‑ENT, GCIH etc).
• Agile Scrum Certification: CSPO, CSM or CSP. Project Management Certification: PMP.
• Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE etc).

Education

Relevant Bachelor’s degree; preference for computer science or related degrees.

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity / expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions) or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us. Please refer to Netskopes Privacy Policy for more details.

Key Skills