Service Sales Engineer

Busch Vacuum Solutions; Paderno Dugnano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading vacuum solutions provider in Italy is seeking a Service Sales Engineer to drive service sales and support customer success across the industrial market. The ideal candidate will manage service products, develop sales strategies, and maintain client relationships. A Bachelor's degree in Mechanical or Electromechanical Engineering, alongside significant sales experience, is required. This full-time role involves collaborating with various teams and offers travel opportunities.

Competenze

• Minimum of 4 years of sales/engineering experience in a Service or aftermarket business.
• Thorough knowledge of the company's business model, processes, and pricing policies.
• Valid driver's license (B) and willingness to travel up to 50%.

Mansioni

• Sell the entire Busch Group service product portfolio to customers in Italy.
• Achieve Service Sales targets and align growth objectives with Sales and Marketing.
• Identify and pursue new service sales opportunities with existing and potential clients.

Conoscenze

Sales experience

Customer service focus

Effective communication

IT proficiency

Fluency in Italian and English

Formazione

Bachelor's degree in Mechanical or Electromechanical Engineering

Strumenti

Microsoft Office

C4 SAP CRM

Descrizione del lavoro

Service Sales Engineer – Busch Vacuum Solutions

Join our dynamic sales team in Italy to drive service sales and support customer success across the industrial market.

We are a leading designer and manufacturer of industrial vacuum pumps and systems, with over 3500 professionals in 44 countries. We empower innovation and growth, with a family‑owned culture and a focus on sustainable solutions.

Description

We are seeking a Service Sales Engineer to play a crucial role in promoting and selling our service offerings, maintaining client relationships, and driving growth in the service business across Italy.

Responsibilities

• Sell the entire Busch Group service product portfolio to customers in the industrial market throughout Italy.
• Achieve Service Sales targets across all Italian markets relevant to the Busch Group, aligning growth objectives with Sales and Marketing teams.
• Develop Service Sales strategies for accounts based on current business and long‑term plans.
• Stay updated on industry trends, technological advancements, and competitive services.
• Identify and pursue new service sales opportunities with existing and potential clients.
• Collaborate with the sales team to generate leads, opportunities and convert prospects into clients.
• Define, negotiate and formalize Service Contracts with customers, ensuring alignment with technical requirements, commercial conditions and company policies.
• Develop value‑based service proposals integrating maintenance, digital tools and lifecycle support.
• Promote data‑driven and IoT‑enabled service solutions to enhance system reliability, predictive maintenance and customer value.
• Work closely with the technical team to develop customized solutions that meet client requirements.
• Collaborate with internal teams (engineering, marketing, customer support) to ensure a seamless customer experience.
• Submit service sales forecasts supported by market trends and competition.
• Use C4 SAP CRM to manage opportunities, track customer interactions and ensure accurate service sales reporting.
• Comply with all health and safety initiatives to maintain a safe workplace.

Your background

• Bachelor’s degree in Mechanical, Electromechanical Engineering or equivalent.
• Minimum of 4 years of sales/engineering experience in a Service or aftermarket business environment.
• Ability to manage multiple, divergent priorities and work independently with high accuracy.
• Thorough knowledge of the company’s purpose, values, code of conduct, business model and related processes, services and price/discount structure/policies.
• Customer service focus, sense of urgency to meet or exceed customer expectations and achieve daily commitments.
• Proven ability to communicate effectively at all levels internally and externally.
• Fluent in Italian and English, spoken and written.
• IT proficiency (Microsoft Office tools/CRM); SAP – Fiori Module is a plus.
• Valid driver’s licence (B) and willingness to travel up to 50% within the territory and Italy.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Additional Information

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales and Business Development

Industry: Machinery Manufacturing