Service Leadership Opportunities

beBeeInnovation; Arco; Ibrido; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading technology firm in Arco is seeking a talented leader to drive innovation and customer success through strategic development of Advanced Services. The ideal candidate will have a strong background in material characterization with at least 5 years of experience and a proven leadership track record. This hybrid role offers flexible working hours and opportunities for professional development in a collaborative environment.

Servizi

Flexible working hours

Continuous development opportunities

Collaborative environment

Competenze

• Minimum 5 years of experience in material characterization, CAE/simulation, or application testing.
• At least 3 years in a leadership role with proven team management skills.
• Experience in managing lab operations and technical service portfolios.

Mansioni

• Define and drive the roadmap for Advanced Services.
• Promote services internally to ensure collaboration.
• Oversee Advanced Services operations and project intake.

Conoscenze

Leadership skills

Team management

Commercial acumen

Project management

Technical skills in material characterization

Fluency in English (C1 or higher)

Descrizione del lavoro

Overview

Drive Innovation and Customer Success

We\'re seeking a talented leader to shape the future of our Advanced Services, driving innovation and customer success through strategic development and deployment.

Responsibilities

• Define and drive the roadmap for Advanced Services, aligning with growth ambitions and market needs.
• Promote services internally to ensure seamless collaboration with KAMs, TAMs, and OEM teams.
• Oversee Advanced Services operations, ensuring efficient project intake, delivery, and high standards of technical quality and data integrity.
• Manage budgets and prioritize investments in advanced equipment and software.
• Lead by example, fostering a culture of excellence and curiosity.
• Collaborate with cross-functional teams to embed services into innovation programs and campaigns.
• Develop and implement strategies to drive commercial value from technical capabilities.
• Ensure alignment between service portfolio and business objectives.
• Mentor and coach team members to reach their full potential.
• Stay up-to-date with industry trends and best practices to inform decision-making.
• Act as an ambassador for our unique added value to innovation, both internally and externally.
• Manage CAPEX / OPEX budgets and prioritize investments in advanced equipment and software.

Qualifications

• Minimum 5 years of experience in material characterization, CAE / simulation, or application testing.
• At least 3 years in a leadership role with proven team management skills.
• Experience in managing lab operations and technical service portfolios.
• Strong ability to translate technical capabilities into commercial value.
• Commercial acumen and project management expertise.
• Fluency in English (C1 or higher); French or German is a plus.

Benefits and Working Model

• Benefit from flexible working hours and a hybrid work model aligned with local frameworks.
• Access continuous development opportunities, including leadership and technical training.
• Enjoy a collaborative environment that values curiosity and excellence.
• Join our team and contribute directly to innovation and customer success.
• Participate in shaping the future of DOMO\'s Advanced Services.
• Grow professionally and personally with us.
• Be supported by a passionate team and experienced leaders.
• Work on cutting-edge projects and technologies.
• Have fun while achieving your goals.
• Be part of a dynamic team that drives innovation and growth.
• Stay informed about social issues and trends and engage with our global community.