Service Engineer

Valmet; Milano; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A global industry leader is seeking a Service Engineer specialized in Cybersecurity & OT / IT Networks based in Milan, Italy. You will provide advisory services, troubleshooting, and training on cybersecurity solutions. The ideal candidate has a background in IT or related fields, with at least 5 years of experience and strong networking skills. This role offers a hybrid work model and a company car for client visits.

Servizi

Meal subsidy

Bonus plan

Hybrid work model

Training programs

Flexible time management system

Competenze

• 5+ years of experience in networks, IT, and/or cybersecurity.
• Deep knowledge of configurations in Windows and Linux OSs.
• Good command of English and Italian language.

Mansioni

• Provide advisory services on OT networks and cybersecurity.
• Configuration, troubleshooting, and audits.
• Support service sales and train customers on technologies.

Conoscenze

Networking

Cybersecurity

IT-related tasks

Problem-solving

Self-management

Customer service

Collaboration

Multicultural adaptability

Formazione

Bachelor’s degree in IT, Automation or industrial engineering

Strumenti

Windows OS

Linux OS

Descrizione del lavoro

Are you the new service-minded team player we are looking for?

At Valmet , we serve our customers keeping in mind our core commitments : safety comes first, close to customers, solutions to your needs and people you can trust. Our solutions improve our customers business profitability and we have established our role as a trusted partner in pulp and paper and energy industries and are very proud of what we do.

Your mainly activities will be :

Service Engineer specialized in Cybersecurity & OT / IT Networks

As a Service Engineer specialized in Cybersecurity & OT / IT Networks , you’ll serve our customers providing advisory services on existing and / or new OT networks and cybersecurity. Configuration, troubleshooting, audits, on topics like networks, virtualization and cybersecurity will be your main daily tasks. You will work independently to deliver service activities and participate in project implementation and start-up together with our project resources. Your contribution to actively supporting our service sales is expected, promoting Cybersecurity solutions that bring added value to our customers, and you will train our customers in the different technologies. You’ll participate in project implementation and start-up together with our project resources.

You’ll work mainly in Italy, but it is also possible to support our area, West Europe, when needed. You will be regularly visiting our customers across your territory, having your basis in our Milan, Lucca or Gorizia offices.

What you will need to be successful in the role :

You must be a computer passionate who enjoys working with networks, IT related tasks, cybersecurity specially applied in automation in an industrial environment. To be successful in this role, you will need in addition :

• Relevant educational background such as bachelor’s degree in in IT, Automation or industrial engineering.
• Proven experience of min 5 years preferably in in networks, IT, and / or cybersecurity.
• Deep knowledge of Windows and Linux OSs and Networks configuration.
• Ability to work under pressure in different customer situations and in different cultural environments.
• Self-managed and ability to set your own daily and weekly priorities with the customer.
• Passion for serving customers, for collaborating with your colleagues, and for being a model of a highly technological generation.
• Passion for applying world-class technology to our customers benefit.
• Knowledge of some world-class automation technology is considered a plus
• Good command of English and Italian language, written and spoken. Other languages are plus.
• A valid driving license.
• Willingness to travel.

We offer :

We offer you a rewarding position within a global industry leader and an opportunity to help our customers succeed. You will be part of a skilled and international team of 12 people based in Italy that values your contribution and is willing to support your desire for learning. Our offices are located in Milan, Lucca and Gorizia, but, after the onboarding period, you can also work remotely from home on the days you are not at the customer site . We will train and onboard you well to have all the tools you need to for an excellent performance in your daily tasks. Company car is provided for your client visits, making your job easier and more comfortable.

Additionally, our benefits package include :

Compensation : You will receive meal subsidy and will be assigned to a bonus plan.

Flexible : You will be able to manage your working time and we offer you a hybrid work model and flexible time management system.

Training and Renewal : We encourage our people’s professional and personal development with training programs, studies financing and if you want to learn a new language, you will benefit from our protocols with language schools.

Additional information :

If this sounds like the next step of your career, please apply via the link provided no later than November, 15 .

We are conducting interviews continuously; this means we might choose a candidate before the last application day. So, don't wait with your application!