Salesforce Consultant| Customer Engagement & ESG

Lutech; Bari; Ibrido; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading digital solutions provider in Bari seeks a Salesforce Functional Consultant to enhance CRM solutions for national and international clients. The successful candidate will analyze, design, and implement Salesforce solutions, requiring at least 3 years of CRM experience and fluency in English. This role offers a hybrid work mode, contributing to digital evolution and sustainability projects in an inclusive environment.

Competenze

• 3+ years in implementing CRM solutions.
• 2+ years in Salesforce.com implementation projects.
• Ability to independently configure the Salesforce platform.

Mansioni

• Collect business requirements.
• Draft functional and technical process documentation.
• Analyze and design CRM solutions on Salesforce.com.

Conoscenze

Experience in CRM solutions

Salesforce configuration

Fluent English

Agile project methodology

Descrizione del lavoro

Company Overview

The Digital Evolution Company Of Today And Tomorrow. We design end‑to‑end solutions for the Digital Evolution managing every area, thanks to our six technology spirits: LutechConsulting, LutechSolutions, LutechDigital, LutechCybersecurity, LutechServices and LutechCloud. We are driven by an inexhaustible passion for innovation and a strong determination to overcome limits and obstacles. The core of every success is our people. In Lutech you will work inside a true technological community, contributing to growth and improvement with your skills. You will find an inclusive and informal environment where everyone is valued. We value diversity, recognising that the strength of a team lies in the unique experiences, perspectives and backgrounds that each person brings.

Position

PLAY A KEY ROLE WHERE YOUR SKILLS MAKE A DIFFERENCE.

As a Salesforce Functional Consultant in our Customer Engagement & CRM practice, you will contribute to the analysis, design and integration of CRM solutions based on Salesforce. You will work on strategic projects in the sustainability and ESG area, supporting our national and international clients in their digital transformation journey.

Responsibilities

• Collect business requirements;
• Draft functional and technical process documentation;
• Analyze and design CRM solutions on the Salesforce.com platform;
• Organise and report ongoing activities;
• Coordinate and manage developer resources.

Requirements

• At least 3 years of experience in implementing CRM solutions;
• At least 2 years of experience in Salesforce.com CRM implementation projects;
• Directly interact with the client for requirement gathering and analysis;
• Configure the Salesforce platform autonomously;
• Deep knowledge of Sales Cloud, Service Cloud and CPQ modules;
• Experience with Agile project methodology;
• Fluent English skills.

Preferred requirements: knowledge of the Net Zero Cloud module and participation in ESG‑related projects.

Additional Information

TAKE YOUR STEP INTO THE DIGITAL EVOLUTION. Accelerate your career and join a unique reality. The work location can be Bari with a hybrid mode of operation.

We are an equal opportunity employer and welcome applications without discrimination on the basis of race, religion, personal convictions, ethnic or national origin, disability, age, citizenship, marital status, any type of household, sexual orientation, gender identity or any other condition protected by law.