Sales Manager - Milano Rinascente

DOLCE&GABBANA; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury retail brand is seeking a Sales Manager to join their team in Milano. In this role, you will act as the Brand ambassador, ensuring excellent service and achieving sales targets. Candidates must have a minimum of 5 years of luxury retail experience and fluency in Italian and English. Join a dynamic team dedicated to enhancing client experiences and driving sales forward.

Competenze

• Minimum 5 years of relevant experience in luxury retail.
• Knowledge of Client Ceremony and its implementation to increase business.
• Fluency in Italian and English, with additional languages a plus.

Mansioni

• Collaborate with store management to meet sales budgets.
• Drive sales through excellent service and product knowledge.
• Coach staff on sales skills and brand knowledge.

Conoscenze

Fluency in Italian

Fluency in English

Client Ceremony knowledge

Visual Merchandising techniques

Stock management methods

CRM methods

Descrizione del lavoro

Sales Manager to join our team at Rinascente (Milano). As a Sales Manager, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.

Key Responsibilities

• Collaborate with store management to meet sales budgets and enhance client experiences.
• Coordinate Front of House (FoH) and Back of House (BoH) activities.
• Serve as a role model for sales staff and brand ambassador.
• If a Key Holder, prioritize client service, meet sales targets, and manage operations.
• Drive sales through excellent service and product knowledge.
• Execute tasks set by management efficiently.
• Support staff in achieving targets and enhance performance.
• Analyze KPIs and develop strategies for improvement.
• Assist with CRM activities and monitor sales trends.
• Provide feedback on sales processes and product displays.
• Coach staff on sales skills and brand knowledge.
• Oversee stock and cash operations as needed.

Requirements

• Fluency in Italian and English. Other languages are considered a plus.
• Minimum 5 years of relevant experience in luxury retail.
• Knowledge of Client Ceremony and its implementation to increase the business.
• Visual and Merchandising technique.
• Stock management methods and techniques.
• CRM methods and procedures.

Location

Milano, Italia.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail Apparel and Fashion, Retail Luxury Goods, and Jewelry