Sales Advisor

The Level Group; Milano; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading luxury retail brand in Milan is looking for a Sales Advisor to act as a Brand Ambassador. The candidate will promote corporate culture and values by providing exceptional service to clients. Responsibilities include ensuring a warm welcome, engaging with customers to build loyalty, and maintaining a pleasant work environment. Qualified applicants must be fluent in English, possess strong interpersonal skills, and be willing to work flexible shifts. Previous retail experience is preferred.

Competenze

• Fluent English mandatory; additional language skills are a plus.
• Excellent interpersonal and customer service skills.
• Organized and detail oriented.

Mansioni

• Promote corporate culture and client loyalty as a Brand Ambassador.
• Engage with clients and share company history and products.
• Provide outstanding service and support to maximize business.

Conoscenze

Interpersonal skills

Customer service skills

Fluency in English

Organizational skills

Proactivity

Descrizione del lavoro

SALES ADVISOR

La DoubleJ employees are Brand Ambassadors who embody Brand culture and values.

They are passionate, kind and professionally committed.

Ambassadors will engage with La DoubleJ over a high energy level with every client that they interact with.

Ambassador's task is ensuring customer retention and brand loyalty by delivering, through warm welcome and face to face interactions, good vibrations and by creating the right conditions to make clients live a unique experience within the store, taking them on a trip to our world and history.

The Position

He/she will be responsible for being a Brand Ambassador, promoting the corporate culture and image and accompanying and building customer loyalty throughout the sales process, as well as building a pleasant and healthy work environment.

The team works together to create a professional and motivating environment that reflects LDJ’s values and a pleasant experience for customers. Each member contributes uniquely to the team's success.

Responsibilities

• Promote the corporate culture and image by becoming a Brand Ambassador, ensuring clients are warmly welcomed and well assisted and have a memorable experience aligned with the brand.
• Demonstrate brand awareness, clientelingskills and product knowledge when communicating with customers. Engage with clients, manage the relationship with an international customer base and share La DoubleJ’s history, products and values.
• Consistently assist and interact with clients in a warm and courteous manner, providing a highly professional approach and outstanding service in order to maximise business and to resolve customer issues.
• Use conversation to discover client needs, partnering them with the appropriate sales professional attitude to achieve sales goals and create brand loyalty.
• Promote team collaboration to build a pleasant and healthy environment where to work and to shop.
• Maintain the work place tidy and organized.
• Perform duties as reports, visual maintenance, etc.
• Use effective sales techniques to achieve goals.

Required Qualifications

• Availability to work on different shift patterns, such as: 18:00–22:00 or 14:00–23:00.
• Fluent English mandatory (additional language skills a plus).
• Excellent interpersonal and customer service skills.
• Organized and detail oriented.
• Proactivity.
• Strong commitment to build a team environment and collaboration.
• Willingness to work shifts.

Preferred Qualifications

• Previous experience in the role in retail settings.
• Computer skills.