Restaurant & Bar Manager

Hilton Worldwide, Inc.; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading global hospitality company in Milan is seeking a Restaurant & Bar Manager to oversee operations and ensure remarkable guest experiences. The role requires management of staff, compliance with F&B standards, and achieving financial targets, while fostering a positive team environment. Candidates must be fluent in English and Italian, have supervisory experience, and be ready to develop their team members.

Competenze

• Management and supervisory experience in F&B essential.
• Ability to achieve financial targets is critical.
• Strong communication skills in English and Italian required.

Mansioni

• Manage restaurant operations to deliver excellent guest experiences.
• Recruit, manage, train, and develop restaurant team.
• Ensure high levels of customer service and guest satisfaction.

Conoscenze

Management and/or supervisory F&B experience

Able to meet financial targets

Ability to comply with all Food and Beverage brand standards

Ability to work under pressure

Willingness to develop team members and self

Flexibility to respond to a range of different work situations

Fluent in English and Italian

Formazione

Degree in a relevant area

Descrizione del lavoro

Job Description

Restaurant & Bar Manager (HOT0C487)

Job Number

Restaurant & Bar Manager (HOT0C487)

Work Locations

Hilton Milan Hotel, Via Luigi Galvani 12, Milan 20124

What will I be doing?

As a Restaurant & Bar Manager, you are responsible for managing our Cotoliamo restaurant operations to deliver an excellent Guest and Member experience. You will also manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to food and payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of the Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post‑meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Restaurant & Bar Manager serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory F&B experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Fluent in English and Italian

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in a relevant area
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all!