Remote Junior Service Admin & Customer Support

SCIEX; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading life sciences company in Ancona is seeking a Junior Service Admin Coordinator to act as a vital contact point for customers. This role involves collaborating with Field Service Engineers and managing service needs. The ideal candidate should possess a high school diploma and C1 level proficiency in English and Italian. Experience with Salesforce and Oracle is preferred. This position offers remote working flexibility as part of a commitment to a sustainable workforce.

Servizi

Competitive benefit programs

Flexible remote working arrangements

Health care program

Competenze

• Must have a willingness to develop in a multicultural environment.
• Preferred order administration experience in a service environment.

Mansioni

• Act as an intermediary between customers and Field Service Engineers.
• Apply company policies to quote processing and invoicing.
• Manage and resolve customer complaints.

Conoscenze

C1 Level Language Skills (English + Italian)

Interpersonal skills for customer complaint resolution

Formazione

High School diploma (A level)

Strumenti

Salesforce

Oracle

Descrizione del lavoro

A leading life sciences company in Ancona is seeking a Junior Service Admin Coordinator to act as a vital contact point for customers. This role involves collaborating with Field Service Engineers and managing service needs. The ideal candidate should possess a high school diploma and C1 level proficiency in English and Italian. Experience with Salesforce and Oracle is preferred. This position offers remote working flexibility as part of a commitment to a sustainable workforce.