Remote Italian-Speaking Customer Expert (Greece)

Dila Recruitment; Remoto; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is looking for a Customer Expert to manage customer communications via various channels while ensuring high satisfaction and meeting targets. The role is remote in Greece with comprehensive relocation support, including flight expenses and accommodation. Benefits include a competitive salary, health care, performance bonuses, professional training, and the chance to learn Greek. Ideal candidates will demonstrate fluency in Italian and strong communication skills in English.

Servizi

Complete relocation support including flight tickets

Competitive monthly salary + 2 extra salaries per year

Monthly performance bonus

Health care benefits

Full training by certified instructors

Professional growth & development opportunities

Free online Greek language courses

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they closed efficiently and timely.
• Maintain high customer satisfaction, representing a major brand.
• Provide and maintain strong, professional relationships.
• Work towards reaching targets set out by the client.

Conoscenze

Fluency in Italian

Very good communication skills in English (B2 level)

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Resourceful and able to multitask

Team player

Descrizione del lavoro

A recruitment agency is looking for a Customer Expert to manage customer communications via various channels while ensuring high satisfaction and meeting targets. The role is remote in Greece with comprehensive relocation support, including flight expenses and accommodation. Benefits include a competitive salary, health care, performance bonuses, professional training, and the chance to learn Greek. Ideal candidates will demonstrate fluency in Italian and strong communication skills in English.