Remote Italian Logistics Support Specialist

FH Collective Academy; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global logistics provider seeks multiple Italian-speaking professionals for a fully remote customer support role. Candidates will assist Italian-speaking customers with tracking inquiries, delivery updates, and service-related questions through phone, email, and chat. The ideal applicant is fluent in Italian, has a good level of English, and possesses strong communication and problem-solving skills. The company offers a competitive salary along with various benefits including healthcare, performance bonuses, and relocation assistance for EU citizens.

Servizi

Private health insurance

Performance bonus up to 10%

Continuous training & upskilling

Career growth opportunities

Multicultural supportive work environment

Competenze

• Native/Fluent Italian with a good level of English.
• Strong communication and problem-solving skills.
• Customer-focused and reliable.
• EU citizenship or valid Greek work permit.

Mansioni

• Provide professional support to Italian-speaking customers.
• Assist with tracking inquiries and service-related questions.
• Handle communication via phone, email, and chat.
• Follow operational guidelines and performance standards.

Conoscenze

Customer Service

Strong communication skills

Problem-solving skills

Descrizione del lavoro

A global logistics provider seeks multiple Italian-speaking professionals for a fully remote customer support role. Candidates will assist Italian-speaking customers with tracking inquiries, delivery updates, and service-related questions through phone, email, and chat. The ideal applicant is fluent in Italian, has a good level of English, and possesses strong communication and problem-solving skills. The company offers a competitive salary along with various benefits including healthcare, performance bonuses, and relocation assistance for EU citizens.